I did a shop for Gapbuster on February 25, out of town and bonused. I had done the same shop in my own city the day before without issue.
Three days later, beside the February 25 shop, it said in red "Rejected / Cancelled". Huh? I completed the shop at the correct time, on the correct day, followed all instructions, had no problems, uploaded the required picture, etc. I did not receive an email or call, asking for clarification of any kind.
I have emailed them three times to ask about the status change and I am not getting a reply. I first replied to the confirmation email, then I sent an inquiry through their site, and then I sent a third inquiry through their site under another heading (assignments, other I believe). I have not heard anything back.
Has anyone experienced this? They do not have a phone number to call. I don't want to not get paid, because I did go out of town and had been promised a bonus. The only other thing I can think of is - when they call me next to take a shop, ask the scheduler on the phone to sort things out.
Any suggestions?
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Always take the high road.