I'm sorry I've only completed one shop for them that was last week I used IE and had no issues. I stated away from this MC for awhile do to people experiencing problems submitting reports. Have you searched the feeds on here there is a great deal of information where people have discussed issues and things to fix them.
Coevert Wrote:
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> I performed two shops for CRI this past weekend,
> however, for some reason, when I try to log in to
> their website on IE it does not allow me to access
> the site. Evidently CRI has no tech department
> and I have been going back and forth for five
> hours today trying to get someone to help me
> figure out the problem so I can resubmit my
> reports that I had to try to force submit through
> Firefox Saturday night that were incomplete. Has
> anyone ever had problems using IE to access CRI's
> website? I literally have received no help and
> every time I ask if I can email them a scanned
> copy of the reports the question is completely
> ignored. Not happy about this. I have now had to
> cancel a couple shops I have scheduled for today
> with other companies because of the ineptitude of
> the CRI staff. Any insight, help or suggestions
> would be appreciated. No matter what I am going
> to lose money doing these shops for this compnay
> now. Best case is only losing $40. Worst $105.
> Not cool at all. I have had no tech issues with
> Bestmark, GFK, Bare International or Shoppers'
> Critique. Of course none of them require report
> submission via IE either.