Has anyone had any problems with Ritter? Like many mystery shoppers, I have occasionally made mistakes when doing a shop and have had to bite the bullet and not be paid. I have accepted it as a learning experience. I have not done many shops for Ritter but out of the four I have done, there were problems with two of them. In one case, I was only paid the shop fee and not reimbursed for flowers because they claim I didn't submit the receipt. They actually told me that the scheduler had emailed me and I had told the scheduler that I couldn't find the receipt. That was absolutely not true and I told them that. I did still have the receipt saved on my computer but they said it was too late to submit it.

The second problem happened just yesterday. I received an email with three shops. Two said they were dinner shops and the third one indicated could be shopped any time they are open. I went to the Ritter site, accepted the shop, then printed out the Survey's Print Preview for review, then did the shop. I came back and when I went to enter the information in the on-line report, it had the shop time on the report as 5-8 PM. I immediately contacted Ritter, sending a copy of the email information. I heard back, asking if I had read the survey before doing the shop. I explained that I had reviewed the Survey's Print Preview but it did not have the hours on it. I went ahead and submitted the report anyway but have not heard back as to whether it will be accepted and whether I will be paid. I'm not sure if I should accept any more shops from Ritter. Has anyone else had any similar problems?