I don't recall having a payment issue with them, but the last shop I did for them was for an alleged 'supper club' in the Jersey shore area.
Both my husband and I love the music from the 40's- jazz, big band, etc, and were looking forward to the night, which was also his birthday. The place was gorgeous. The food was sensational. At least thru the appetizer.
By the time the waiter came to take our dinner order, the music had begun, and it was none of what we had been led to believe was appearing there. OMG. Not that they were musically awful, they were so booming loud you couldn't tell if they were awful or not. We could no longer talk to eachother without shouting. We had to literally scream our orders to the waiter. By the time the food arrived, my head was splitting. We had run into friends there who stopped at our table, and we ended up writing down a few syllables- just impossible to communicate. People were holding their ears. The ones who weren't were drunk and gyrating to what ever cacophony was emanating from that stage. I am a musician myself, so it's not that I'm a stranger to loud, but this was painful. This 'supper club' was nothing more than a Jersey bar pick-up joint-classless, rude, and raucus. Which is fine if that's what you position your venue as. Not.
We ended up doggy- bagging the food, because you absolutely could not linger to enjoy anything.
The final torture was the regurgitative report. You know the kind: "What exactly was the waiter doing at the time you entered the area before you sat down, did he place the cocktail napkin to the left or in front of your drink, what color was his tie and underwear, and if you could not see his underwear, what did you do to determine if there was underwear and did he use a pen or crayon to write down your order? Please be specific with much detail in a minumum of 500 characters per each of the 50 sections and all 'no' answers must have the questions restated verbatim."
Blotto by then.
The nightmare of the club was not the fault of the MSC. It sounded like a great time and the compensation was around $90-100, if I recall correctly. But the report was ridiculous, and not in the current interpretation of that word. And the experience was horrific. With lasting reminders: my husband has sustained permanent hearing loss and a constant, annoying ringing in both ears. (we did talk to a lawyer: prove it was directly because of that situation, and BTW, the club owner owns half the Jersey shore. His clubs were up and running first after the hurricane. Just sayin'...)
Have not shopped with them since.