How is Goodwin these days?

I am past due for two in June, one for June 13th and the other for the week after...I sent an email yesterday morning and I am awaiting a reply.

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sojo917 Wrote:
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> Technically your 45 days are not up yet?
> "Beginning with shops completed on 11/1/2012,
> payment terms will be 30-45 days."<<<<<<<from GAH
> website. I still have faith in themgrinning smileysmiling smileysmiling smiley


6/15/13 to 8/9/13 (date of post) is 55 days so 45 days are definitely up. I have a few shops in late June that I am waiting on and will wait until they are all past the 45th day mark bef. I write to them. Hopefully I will get payment and not have to. I have not had to remind them for payment in a very long time.
sojo917 Wrote:
-------------------------------------------------------
> Technically your 45 days are not up yet?
> "Beginning with shops completed on 11/1/2012,
> payment terms will be 30-45 days."<<<<<<<from GAH
> website. I still have faith in themgrinning smileysmiling smileysmiling smiley


My 45 days are up and payment is still overdue and inquires are not met with a substantive response. Its enough to feel neglected and ignored.

sojo917, it might help if you stated a factual basis for your faith in them. In the absence of that, an email to someone who will respond would also be of help.

Happily shopping Rhode Island and nearby Massachusetts and Connecticut
I accepted only one shop from them recently, after the positive posts on this forum. My 45 days will be up soon. I have not received payment.

It is unlikely that I will accept another shop any time soon if they are late in paying me. There are simply too many fish in the ocean.
Emccded,
I feel the same way. I did a shop on February 3rd, was paid March 19th, but the reimbursement was too low to cover what I was required to order. I haven't shopped for them since and don't plan to.

emccded Wrote:
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> I did one restaurant assignment and they were
> prompt and by the book. I thought the
> reimbursement limit was too low for the ordering
> requirements and haven't done another.

MSPA Certified - Shopping Beverly Hills, West LA, OC and "The Valley"
After positive comments on the forum, I accepted my first shops with Goodwin in April and May (although I had been registered for years and did not accept assignments because of reports of payment problems). My April and May shops were paid promptly. I performed a shop 6/28 and have not quite reached the 45-day mark. I'll be watching to see when payment is received.
sojo917 ... Technically, it's almost 60 days as it is August 11! I received a response today: "We are currently behind the schedule due to a server damage during a thunderstorm a couple weeks ago. We lost some June shops and it took a while to recover the information." June payment should be coming this week.
You'd think they could post that on their website or email people. I'm waiting for a bunch of money that'll come due over the next few weeks, but I'm holding off on more of their jobs until I have money in hand.
nittnjammies Wrote:
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> sojo917 ... Technically, it's almost 60 days as it
> is August 11! I received a response today: "We
> are currently behind the schedule due to a server
> damage during a thunderstorm a couple weeks ago.
> We lost some June shops and it took a while to
> recover the information." June payment should be
> coming this week.


I don't set the payment schedule for GAH. I posted what is on their website. Don't hold me responsible for their delay in paying you. I have been always paid for my GAH shops whether I chase payment or it came willingly from GAH. Because of some thunderstorm malfunction does not change what is on the website. Technically, I don't set the payment schedule.
smiling smileysmiling smileysmiling smiley

It is GAH responsibly to let "US" know as shoppers, if there is a glitch in forth coming payments. The fact they let you know after your pay date, is something you should consider before doing anymore shops for them. They have been extremely late before and it can come again. It was change in personnel and a machine malfunction before. Now, it is a thunderstorm. How dysfunction can one company get? Like I emphasized, I have faith in them because they have always paid me. To each his own.
I think they got better. I no longer have to follow up on payments.

Gold Certified
Shopping in San Fernando Valley and Los Angeles
I don't recall having a payment issue with them, but the last shop I did for them was for an alleged 'supper club' in the Jersey shore area.

Both my husband and I love the music from the 40's- jazz, big band, etc, and were looking forward to the night, which was also his birthday. The place was gorgeous. The food was sensational. At least thru the appetizer.

By the time the waiter came to take our dinner order, the music had begun, and it was none of what we had been led to believe was appearing there. OMG. Not that they were musically awful, they were so booming loud you couldn't tell if they were awful or not. We could no longer talk to eachother without shouting. We had to literally scream our orders to the waiter. By the time the food arrived, my head was splitting. We had run into friends there who stopped at our table, and we ended up writing down a few syllables- just impossible to communicate. People were holding their ears. The ones who weren't were drunk and gyrating to what ever cacophony was emanating from that stage. I am a musician myself, so it's not that I'm a stranger to loud, but this was painful. This 'supper club' was nothing more than a Jersey bar pick-up joint-classless, rude, and raucus. Which is fine if that's what you position your venue as. Not.

We ended up doggy- bagging the food, because you absolutely could not linger to enjoy anything.

The final torture was the regurgitative report. You know the kind: "What exactly was the waiter doing at the time you entered the area before you sat down, did he place the cocktail napkin to the left or in front of your drink, what color was his tie and underwear, and if you could not see his underwear, what did you do to determine if there was underwear and did he use a pen or crayon to write down your order? Please be specific with much detail in a minumum of 500 characters per each of the 50 sections and all 'no' answers must have the questions restated verbatim."

Blotto by then.

The nightmare of the club was not the fault of the MSC. It sounded like a great time and the compensation was around $90-100, if I recall correctly. But the report was ridiculous, and not in the current interpretation of that word. And the experience was horrific. With lasting reminders: my husband has sustained permanent hearing loss and a constant, annoying ringing in both ears. (we did talk to a lawyer: prove it was directly because of that situation, and BTW, the club owner owns half the Jersey shore. His clubs were up and running first after the hurricane. Just sayin'...)

Have not shopped with them since.
triciabb Wrote:
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>The ones who weren't were drunk and
> gyrating to what ever cacophony was emanating from
> that stage.
>
, what color was his
> tie and underwear, and if you could not see his
> underwear, what did you do to determine if there
> was underwear and did he use a pen or crayon to
> write down your order? Please be specific with
> much detail in a minumum of 500 characters per
> each of the 50 sections and all 'no' answers must
> have the questions restated verbatim."
>
> Blotto by then.
>
>
Got some good laughs out of the above. I remember lots of loud music when I was young but some places these days are absolutely ear splitting. I am not sure if I am just too old or loud has become louder and louder. I did a Yard House shop recently..My husband refuses to go back due to the earsplitting music.And I once did a retail shop where it was so dark and loud the young staff needed flashlights to read labels and lip reading to answer questions. A bit off the subject of Goodwin but you can return to the Goodwin theme now.
I am finding myself a little annoyed with Goodwin right now. I have done one of their cell phone shops and found the scenarios to be sexist. All of the females for the scenarios are teachers or nurses, except for the one where the husband is condescendingly trying to get his wife into the current century.

Really?? Is this 1962? If so, why are we shopping for cell phones?
I received late payments yesterday for both of my shops in June. I had sent a payment inquiry and received a message similar to nittnjammies, that they had a server issue due to a thunderstorm. I agree that these companies need to send out an email to shoppers if payments are going to be late, servers down, etc. They manage to email all of us any time they need to. They could just send out a mass email, it would keep people from getting irritated and assuming the worst. In 2013, we should not have to speculate and try to hunt people down for an issue on their end.
I had an early June shop for which payment was overdue. When I emailed to point out the oversight, I was paid within 24 hours.
About Goodwin's cell phone shops... not only are they a bit sexist, but I have *never* seen such a thoroughly detailed scenario we are supposed to enact! Holy cow! I don't know if I could remember all that crap. Usually scenarios are much more general and broad, so we can fill in the little details from real life. I don't think I could pull of that detailed of a scenario that had absolutely NO basis in reality.

Practitioner of the Nerdly Arts.
I just pulled up the guidelines and it specifically states that you don't need to follow the scenario exactly, but can tailor it to your life. I picked the one closest to my life and tweaked it a bit. Just make sure you have a reason in your head that will touch on things like how it will be used--- music, photos, data plan, traveling to other areas for work or play.
I've done some of these and found that there hasn't been the need to have much of a scenario at all. The sales people don't really care. They ask how many lines and whether you want a smartphone. After that, they show you what they want.
Just realized they are at their 60 day mark on a shop I did for them. I asked for payment today. We will see what happens. Makes me iffy to accept from them in the future.
Back to the payment issues.

The second attempt at chasing a late payment got an apology and acknowledgement that they were overdue. Payment was promised by Paypal no later than August 14th. That date came and went without payment.

Seems to me that if you like overdue payments, chasing the payment, getting a promise to pay by a later date that is not kept, this is the MSP for you.

UPDATE: Payment was received on August 15 by PayPal.

Happily shopping Rhode Island and nearby Massachusetts and Connecticut


Edited 1 time(s). Last edit at 08/18/2013 03:10PM by vlade5394.
I emailed a scheduler about the late payment when she was looking for someone to shop the same client. She did not respond. It has been days.
Someone else at Goodwin responded and promised to pay within three business days. I'll report here when I do get paid.

They use Prophet. Why have they been posting shops all along but seem to have trouble paying shoppers unless and until some of us complain/ask about late payments? It should not take weeks to retrieve shop completion and payment info. from Prophet.

Could it possibly be different priorities between them getting the shops done (thus getting paid by their clients) and paying us for shops we performed satisfactorily?

Grrrrr.
BusyBeeBuzzBuzzBuzz Wrote:
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> Someone else at Goodwin responded and promised to
> pay within three business days. I'll report here
> when I do get paid.
>
> They use Prophet. Why have they been posting
> shops all along but seem to have trouble paying
> shoppers unless and until some of us complain/ask
> about late payments? It should not take weeks to
> retrieve shop completion and payment info. from
> Prophet.
>
> Could it possibly be different priorities between
> them getting the shops done (thus getting paid by
> their clients) and paying us for shops we
> performed satisfactorily?
>
> Grrrrr.

same thoughts. but i also just got a reply and a promise to pay in 2-3 days and i'll report back. i hope this is truly just a server issue.
Me three, received a response to my email inquiring about past due payments and received a promise to be paid in 2-3 days due to a server issue.
Got paid as promised within 2-3 days and also for another shop w.o. a reminder and it was on time. So hopefully that was really a glitch due to server error and things are back on track as they pretty much have been this year.
was looking through my paid vs unpaid shops and found two from late June that have not been paid- but early june and early july shops have been paid. going to call them on monday.
They are late with their payments, again. You need to email them directly, and you will get paid for any May/June/early July shops promptly.
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