working with DSGAI - do you have problems too

I would like to know other shoppers experience with DSGAI. I did the smartphone shop with 3 different insurance companies. When I asked for help via telephone, I was given different responses each time. (If an insurance company won't give you a quote, don't worry, submit the two you have and you will be paid for all three of them; oh, no, we can't pay you unless you get all three quotes. If you don't get all three we can't pay you; and, if they won't give you a quote, take a screen shot of the rejection of quote and submit it with your report to get paid.) It was like they were changing daily.

Most of their phone calls to me have a lot of static like they are calling from overseas. Sometimes when I answer they hang up on me like they cannot hear me talking. If they call once and don't get through to me, they don't call me back until I email them again.

They have been late to pay me; it almost feels like they really don't have the funds to pay me.

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I've only done one shop with them and it sounds similar to yours but had nothing to do with a smartphone. I had to get a quote online with three different companies and then track how quickly they called me, followed up, etc..

The shop was more involved than anticipated, but the fee was high enough to justify the time spent.

The shop was in February and I was paid 32 days after submitting the shop.

AndrewTX
Certifiable
DSG transitioned to a call center located in the Philippines almost two years ago. They used to be a great company to shop for. I no longer accept assignments from them.
I totally agree with SusanShopz - I used to do different shops for them and they were great to work with. However, since they transitioned to the call center in the Phillipines, I have a hard time understanding the assignment (they have called me to ask if I can do certain shops). When asking questions, it is more than obvious that they are working from a script. Sadly, I have had to refrain from accepting assignments from them also.
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