In all of the shops I've done for Second to None, the questionnaire has *always* been available to not only view, but print out. I always print it and take it with me on the shop... leaving it in the car, of course. But I can give it a quick review before going in, and then at least jot down the stuff I know I'll have trouble remembering as soon as I get back to the car.
I remember doing one of these shops early in my MS'ing career. It is a PITA, with having to remember each and every poster and it's wording. I actually sat on a bench in the mall just behind some potted trees where I could see them and quickly write down what they said. It was really annoying, alright. And the level and amount of detail was pretty high.
Annoying enough, I never did another one! And it's two years later.
Practitioner of the Nerdly Arts.