Is anyone else experiencing this? I have a 4 survey hotel report to do. In each survey, I do a set of check box answers, save, get a confirmation that my work has been saved, go to WORD and type my narrative, go back into the report and the check box answers are erased. I re-enter those, paste in my narrative, save, get confirmation that the work has been saved. Then I sign back in to start the next section of that survey and....yup. the whole preceeding section has been erased.
This has haoppend four times in one survey and three times in another.
I have logged out completely; I have rebooted; I have dumped the cache! No luck. I am going to take a nap. (My person "reboot."
Of course I have sent an email to the scheduler, but the survey is due tonight, and no one is working the weekend. GRRRR.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.