This is really a bad month for me and payments. First, Intelli now this. Well THIS is WAY worse and I am officially done with this company. This concerns, Trish the owner of Mystery Shoppers Inc.
It all began when she asked me to pick up a last minute shop with a $5.00 bonus. I did because I'm a committed shopper. AFTER I completed the shop she tells me she actually needed another location completed. She said not to worry and told me I would be paid for the original shop I already completed. The new shop that she needed to be completed, I had actually already applied for on the job board. It was again another $5.00 bonus. 10 minutes later she assigns me the same shop but without the $5.00 bonus. When I get on the job board to check this, I realized the $5.00 bonus one was gone. So she, issued me another shop without the $5.00 bonus and cancelled the one with the $5.00 bonus to avoid paying the bonus. Well, I didn't think this was right. Especially, because I was doing her a favor. So, I politely emailed her about this matter and questioned the situation. She replied back with a NASTY e-mail and said if I couldn't complete the shop then she would find someone who could. I replied back saying that I didn't think that was professional or ethical and I politely asked her to cancel it. Well, she canceled it. The day went on and towards the end of the day she sends me another e-mail saying that another shop I had done for the same client was being reviewed. I asked her why. She said that there wasn't a donation center at this location. There was a little bit of confusion with this matter but that's another story. Anyways, long story short… she said I didn't donate items to the retail store at the donation center that was down the road. I DID. In fact I did!!! I even said to her, how do you prove the donation receipt with the correct address? Where would I get that from. She replied back, I don't know how or where you got that but I'm canceling the shop and your not getting paid. I am APPALLED at this matter!! I can't believe she's not paying me for a shop I FINISHED correctly! I even told her to view the video footage! It's mighty ironic that she is saying "I didn't donate items" and is taking a shop away from me hours after I had told her that I wouldn't do a shop for her because she took away the $5.00 bonus that I originally applied for.
I can't believe this lady. This company is VERY unprofessional and just plain LOW. I am warning all you shoppers, if you continued shopping with them, I would be mighty careful when you declined a shop for them. They might take away something else from you!
Does anyone ave advise on how I should handle this matter? I would like to get paid for my completed shop, but since Trish is the owner and she's the one denying my payment, I'm stuck. I thought abut reporting her to the MSPA, etc. Please ADVICE ME.