Has anyone worked with Research Services Group before? I applied for couple of assignments. 2 of them are due today. It's noon and they still haven't been assigned. Can't to find a link to email them about it.

Edited 1 time(s). Last edit at 03/02/2014 08:11PM by NancyHawaii.

Great company to work with - I don't think they work weekends so if they are due today and not assigned they will probably be reposted next week with a new due date.

I also find them a great company to work for, however, they sometimes take longer than other companies to assign shops.

No fooling around with this company.

That's good to know. I see the assignments got extended till tomorrow.

Read the other post about this place made today and you'll know what's going on they do schedule on weekends when they need it done ASAP. They do pay promptly though, I'll give them that.

I have worked for them several times and have always found them to be very nice. I made a mistake and ordered the wrong thing one time and they gave me the chance to redo.

The only gripe I have about this company is the delay in assigning shops. By the time it took them to assign the shops (a week), I scheduled four others for the same day, which made for a long day of shopping.

I don't shop for this company because I prefer being able to self-assign. Waiting for them to ditz around deciding who to assign and who NOT to assign is a pain in the patootie. I am working for enough companies that allow self-assignment that I don't miss any minor income I would make with RSG.

Does anyone know how there pay schedule works? I did 2 shops the same day on 3/1 and only one got paid today.

BEARSI - I did shops 2/28, 3/1 and 3/2, and received Paypal today only for the 28th and the 2nd, as they haven't finished with my shop from the 1st. If you look at your shopper log, you can see if it notes only the shop fee or both shop fee and expenses. They don't put in the expenses portion until they have approved the shop. After that, you get paid.

BTW - I'm stunned at how quickly they pay!

I NEVER get paid as fast as that.....wow....

I love them. They pay super fast and are super nice. They are strict on deadlines but have been able to bend with this crazy weather we've had.

I wish they had more shops!

First I would assure you that we do work weekends ;-) That doesn't always mean that we reply in the time frame our IC's would like but we certainly try to.

There's a lot going on with many of our projects that our IC's don't see and sometimes that we aren't at liberty to share due to client agreements - but we work hard to be fair and respectful to all of our IC's at all times.

Example - I made a mistake on a survey which caused a shopper not to be able to complete the shop. I spent Saturday morning correcting the issue and I'm trying to track down the shopper (he deactivated himself) so that I can ensure he is paid for his time.

Replies to some of the comments:
Length of time to assign shops/no self-assign - yup, we take a little longer - we are looking to work with the best shoppers and treat them AND our clients fairly. That takes a bit longer and it means we don't do first-come, first-served. Also means if you are a great shopper you'll see a lot of work from us. I should add that if you DON'T see a lot of work from us that doesn't mean you're a bad shopper! There are a lot of factors that go into assigning shops.

We try to lead the industry in rates and time to pay - we try to pay within two weeks. Some factors can effect this, for instance perhaps one shop was finalized and the other was not in time for the deadline (this may have nothing to do with the shopper, we have THOUSANDS of shops to edit at any given time).

Basically, though we're not perfect, we try to treat our IC's how we'd like to be treated.

Well I just posted this question on another thread before I saw this one, do you guys at RSG grade shops? I did 4 shops and got paid but no scores. I was just wondering.

You can see my answer on that thread - short answer we don't use a numeric scoring system.

I have tried signing up for (name of client removed) bank shops. It won't let me though it sAys I'm qualified. Who can I call for explanation?


Mod note: Please remember it is against Forum rules and most Mystery Shopping Companies (MSC) Independant Contractor Agreements (ICA) to name a client in a way that it can be associated with the MSC.

Craftgirl,
Welocme to the forums.

I see that you are new here.

Just a reminder..... Please remove the client name from your post. It is both an ICA violation and against the few forum rules to name both the client and the MSC.