I am relatively new to mystery shopping, however I have been doing it for about 2 months and I need some advice/assistance please. How is it possible that I have an average score rating with Ann Michaels & Associates, at 7 average rating , however, the only 3 shops I have done for them, each were rated a 9 out of 10. How is it possible to have a score, below your average? In addition, is there a way to track which location I applied for a shop at? I received a confirmation today, on a shop I swear I didn't apply for, but the shop next door to me, that I thought I applied for, was given to someone else. Hope this makes sense to the reader and someone can provide me with some insight. Thank you very much.