Their shopper agreement states the following:
2. Payment. In exchange for services hereunder, Contractor shall be compensated per assignment in accordance with a payment schedule provided in the Scheduling Documentation. No other amounts shall be payable by Company to Contractor. Contractor shall be responsible for the maintenance of complete records on all time and charges.
3. Scheduling Documentation. The term “Scheduling Documentation” as used herein means all of the written document(s) wherein Company identifies to Contractor (a) the name and location of the establishment that the Contractor shall shop in accordance with this Agreement, (b) pertinent deadlines, and (c) the nature and scope of the applicable deliverables, including any final report. Scheduling Documentation shall be provided in writing by Company to Contractor prior to Contractor commencing work. Scheduling Documentation shall be incorporated by reference into this Agreement.
It is difficult for me to believe that some of the experienced shoppers on this forum routinely neglect the payment terms listed in their assignments. Therefore, given the unevenness of payment receipt by the same shoppers, I can
only conclude that it appears that they like to keep their payment terms nebulous. That might work for them, but it is not very fair to shoppers.
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“Lying in bed would be an altogether perfect and supreme experience if only one had a colored pencil long enough to draw on the ceiling."
~Gilbert K. Chesterton