I didn't get an answer about why they paid me. They wanted to know if I made a mistake about the time. As far as I knew, I was accurate, but I may have been off by 30 mins. or so. I did supply the banker's business card. More than anything, having worked with them for 2 years or so...I'm hurt that they would think I lied about doing the shop.
The shop in question took place on 3/27/2014
email from Matt on 4/8/2014:
I just want to follow-up with you on my previous message. You are currently deactivated in our system and will not be able to mystery shop with us until I hear from you. If we cannot connect, we will be forced to take steps to prevent you from mystery shopping with other companies, as well, due to falsification concerns.
Please get back to me by noon EST today.
my reply 4/8/2014
I'm sorry, but I don't recall a previous email from you. However, my contact numbers are xxx-xxx-xxxx or xxx-xxx-xxxx.
Matt's Reply
Cathy,
Are you a customer of
<bank>? How long did you meet with Nadia?
my reply:
Yes,,,I don't remember, but I think it was approx. 15 - 20 mins.
Matt's reply:
ASAP, would you mind letting me know what you wore on this shop, or if willing, a description of yourself? I completely understand if you don't want to provide this information but I may not have another way to verify the shop without it.
Just to confirm, as well, you met in an office? No chance it was a time outside of 1230-130 PM? This banker never goes to an office during that time period.
My reply:
I'm not certain of the exact time of day except that it was after 11:00 or so.
I was wearing a black coat, probably wearing jeans. I had a small black suit case on wheels with me. I recently had my hair colored and style and I can't even tell you if my hair was long and mousy brown or chin length with blonde highlights. I'm 5'9" tall.
I know you are trying to help me, but I don't know what else I can tell you.
Perhaps I can go back and do the shop again within the next several days when I will be in that neighborhood again.
Mod note: It's really not a good idea to post your phone number on a public forum!
Also, since you're openly discussing the MSC by name, please do not disclose the name of the client. Thanks!