Is the Maritz Web Site Down?

When I try to log on to submit my report, I am getting this error message...

"Virtuoso

An unknown error has occurred (Error code 500)."

I have tried several times within the past hour and I keep getting the same message. Are they doing a maintenance that I am not aware of? Is anyone else having problems?

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“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix

“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain

“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone

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Error Code 500 is bad. Means your computer is
going to self destruct within the next 12 hours.

Be in another room when it does.

= + = + = + = + = + = + = + = + = + = + = +
There are no stupid questions, but there are a lot of inquisitive idiots
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When you try to please everybody, you end up pleasing nobody
Ok, I'll just send them my report by smoke signal then. Thanks.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix

“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain

“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
Shop2LiveinFL Wrote:
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> Ok, I'll just send them my report by smoke signal
> then. Thanks.


They probably still accept telegraphs so I would
try that.

= + = + = + = + = + = + = + = + = + = + = +
There are no stupid questions, but there are a lot of inquisitive idiots
==--==--==--==--==--==--==--==--==--==
When you try to please everybody, you end up pleasing nobody
I don't live in the desert...anymore.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix

“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain

“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
Pony Express will definitely not work. The horse is dead.

Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
Carrier pigeons are the preferred method.

My idea of an agreeable person is a person who agrees with me.
Benjamin Disraeli
I thought those were passenger pigeons?

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
You are right. I was wrong. It was the passenger pigeon.

So, carrier pigeons are still an option.
The question is, how small were the passengers they were carrying?

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.
To answer the original question, I just logged in and didn't have any trouble. Maybe it is a compatibility problem with your browser.

If all else fails, I would stick with the smoke signal, but just make sure your smoke puffs are formatted to 640x480.

BTW, what is up with that? I always reformat pics to 640x480, but has anyone tried not doing that? Does it crash their system or what? Maybe that is what you did to get the error 500!

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Could I have a receipt please?
LisaSTL Wrote:
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> The question is, how small were the passengers
> they were carrying?


Clearly not small enough.
I get that error a lot if I am working in the late evening on their site. I think the site is just overloaded.
Sorry. We just got caught up in trying to be witty.....

I hope the OP can forgive us........

Edited 1 time(s). Last edit at 06/02/2014 01:44PM by kamarkim.
I think Teri is correct. I get that every so often. Usually getting out of the site and re-entering works.
To all concerned, I am not like certain people who get their panties in a wad when forum members go a bit off topic. I have been guilty of it myself. And apparently, many forum members do not wear any underwear according to recent threads. TMI comes to mind.

I was able to submit my report last night, I think. Other weird stuff happened when I tried to attach the photos and submit the report. But I was able to submit an invoice. Go figure. I immediately sent them an email and copied and pasted all three error messages into the e-mail. It is almost noon here and of course, no response. I called and the team members can't read the shopper e-mails. They are spread out among the "chosen ones" or some nonsense. I was told my report is in the line to be edited so she had no idea if my photos were actually uploaded or not.

Now it is just a waiting game to see if my report is put on hold or I get an annoying phone call from someone who obviously did not read my e-mail.

@ Techman01 ~ Sorry to disappoint you but my laptop is still alive and kicking. Keep your computer cooties to yourself. smiling smiley

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix

“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain

“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
Sooo, people who wear leather underwear or no underwear must be more laid-back, because they can't get their panties in a wad.
I've done shops for them for three years. The clunkiness of their technology is wearing thin. Resizing scans is annoying. Changing file suffixes because they can't tell a JPEG is the same as a JPG is annoying. The slow response time is annoying. Having no archive of shops performed is annoying. The staff is always friendly, but seem powerless and not up to speed. Dealing with them is like going back in time. And time is money. End of rant.

No fee, no shop.
Emails are not the best way of communication. A simple telephone call usually solves the problem. Everyone with whom I've talked with has been helpful, even their secretary.

Panties in a wad?

Wear a thong.

Works for me.

Cheers!

Tatjana
They are definitely more receptive to phone calls but that does not help you on weekends or at night. And they have a little envelope icon after you submit the report to send any technical issues. I always send an e-mail so I have a written record with a date/time stamp and with this MSC, I always follow-up with a phone call during business hours. It is frustrating though that the team members do not have access to the general mailbox so they can see that I did indeed send them an email and even included the error messages verbatim.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix

“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain

“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
Their spell check system is the most archaic of all. Sometimes, with no printing at all, the spell check activates. Other times I have written the equivalent of "War And Peace" and it does not activate.

My idea of an agreeable person is a person who agrees with me.
Benjamin Disraeli
Not to pile on to the Maritz complaints but I have held my tongue long enough! I hate, hate hate it when my photos disappear!

****************


Motivation increases when we assume large responsibilities with a short deadline.
Doncha love that little "Waiting on maritz" message you get when the circle rolls? Story of my night life -- waiting on Maritz.

Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
Ok, everyone. No one else can submit Maritz reports at night so MDavisnowell doesn't have to wait for the "circle rolls." winking smiley

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
“I'm the one that's got to die when it's time for me to die, so let me live my life the way I want to.”
~ Jimi Hendrix

“The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.” ~ Mark Twain

“To the well-organized mind, death is but the next great adventure.” ~ J.K. Rowling, Harry Potter and the Sorcerer's Stone
Maritz was having trouble with the report I had to enter for a big box store so maybe they were having trouble with their whole system. The report was not giving us the correct questions to answer and leaving some off all together. On the blank report I was trying to enter, the date, time in, time out and the amount I spent was not available. On one of the questions, it would not accept my YES answer but it would accept my comment to back my YES up. It also wouldn't let me do an invoice. I was ready to send in my resignation to the company but I calmed down. I got an email the next day explaining the problems and a request for me to go back into my report and fill in the missing info. I was able to fill in the info but I had to do it in 2 stages as it would only take 2 corrections at a time and I had 4. It was a long evening filling in that report and not knowing what's going on. Having to go back into the report the next day was a piss-off since it took so much time and a phone call to Maritz, that I got off to a late start to do the other shops I had planned that day. I don't think I will be doing any more of the big box store shops since there is lots of narrative and the chance something will go wrong with their system and all for a paltry $12.00.
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