Ipsos payment?

Hi. Dumb question.

I completed a shop for Ipsos about May 2.

The website says my shop was completed.

I can't find anything on the website about payment. The shop doesn't say "payment pending" or anything.

The scheduler has not responded to 3 separate e-mails regarding payment.

Does anybody have any info on how I can follow up on the payment, or what their payment schedule is,
or whether they pay by PayPal, direct deposit, check?

Oh, when I click on "contact us", a window comes up that says I have to download some kind of
application in order to e-mail them; I'm not familiar with the app, and I evidently don't understand
the "install" directions, because installation failed. So maybe an e-mail address that I can just
use from my regular e-mail provider?

Many thanks. It's a nice chunk of $$$, and I sort of need it.

cease

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More About Payment

I've worked for them with the old website and usually get paid in about 6 weeks. It seems to me I got paid by check but I really don't remember.

In May I have work done on the new website and indeed when I went to look I was asked to provide my paypal address. I note that in my 'Pay History' there there are invoices that look correct but I have not yet been paid.

Thanks.

Where do you FIND "pay history" on their website? I don't see anything that looks like that.

cease

If you are using their shopmetrics site it is under "My Settings" (odd place for it, I know) called "Pay History" and has the bill statement in pdf, xls, mhtml and tiff formats.

Ummmm...wow, you really lost me. It's on SASSIE. There is no "my settings".

I do have half a dozen different companies under shopmetrics; none are Ipsos.

Newbie, feeling stoooopid.

Thanks again.

cease

Ok. I do shops for IPSOS both on SASSIE and on Shopmetrics. I thought they were pretty much phasing out the SASSIE, which was why I wrongfully assumed you were looking at Shopmetrics.

The SASSIE site will show the payment at the same time that they send payment through Paypal. Historically I have been paid in 6 to 8 weeks after final submission of the shop so I am expecting to see payment for early May work in the next couple of weeks.

They are on sassie and there will be a note in the box on your job board when you are paid. I did shops for them in December and was paid in February... they take a LONG TIME. I'm not sure if it was bank or paypal.

(December 6 was the shop date and Feb 11 was the pay date.) Hope this helps.

O.o o.O

Happily shopping New England and beyond!!!!!

Thank you all so much! Maybe I won't get paid until July. I'll need the funds just as much then as I do
now, LOL!

I wonder, how do I sign up with them on the shopmetrics platform, since I'm already signed up on the
SASSIE platform?

cease

I completed quite a large project with them back in Feb, they owe me over 4 figured and I'm still *patiently* awaiting payment for it. I've called and emailed many of times, all with no response.

Please let me know if you have heard anything from them.

-------------------
Kyle Bonnyman
Independent Scheduler-Editor-Recruiter-Project Manager
kyle@shopperscheduling.com | (647) 932-7468 |
Facebook: Scheduler Kyle Bonnyman

cease,

I did a job for them on Nov 6 and I was paid via paypal on Dec 3.

I hope that tidbit of info helps you.

Liam

Waiting for payment from an April/May project and am concerned about what is going on. I can't seem to reach anyone who knows anything about it now. Dolores and Bill have flown the coop it seems. I've called and emailed to no avail. I've never had a problem with them, but something seems strange with this one. The shop is still in "Completed" status as if no one had even looked at it.

Has anyone been paid for their postal study from the spring with IPSOS USA?

*****************************************************************************
The more I learn about people...the more I like my dog..

Mark Twain

No. And it is on my list of phone calls to make this week.

I've called all of their offices multiple times, I get sent to the same few people and it goes right to voice mail.

-------------------
Kyle Bonnyman
Independent Scheduler-Editor-Recruiter-Project Manager
kyle@shopperscheduling.com | (647) 932-7468 |
Facebook: Scheduler Kyle Bonnyman

Are you referring to the Dog Grooming and Boarding calls?

I have been in contact with the Ipsos office in Parsippany, NJ regarding non payment for another project I did for them. Apparently the team overseeing both the grooming/boarding calls and the mail study I completed have left Ipsos, and no one at Ipsos knows what is going on with either of these projects. Apparently, a significant number of people have not been paid for either project.

I also participated in the grooming/boarding call project. My invoice for completed calls on the Shopmetrics platform does indicate the name of the client who contracted the study. You might contact them about the situation.

Did you participate in the Mail Study? If so, please comment here [www.mysteryshopforum.com]
I am also awaiting payment for this work. I have been in contact with Ipsos, and they are no help.

I am also awaiting payment for this assignment. Ipsos says they can do nothing until they hear back from Dolores. Please leave a comment here as I am contacting the client directly. [www.mysteryshopforum.com]

I was in the dog grooming study.

It would be against our ICA to contact the client about this.

I think the best thing to do would be round everyone up and have a lawyer send them a little email saying you might want to pay them.

-------------------
Kyle Bonnyman
Independent Scheduler-Editor-Recruiter-Project Manager
kyle@shopperscheduling.com | (647) 932-7468 |
Facebook: Scheduler Kyle Bonnyman

I think saying that the entire team has left is not a valid excuse.

All our work was doing in shopmetrics. All they would have to do is log in and all the reports are there.

-------------------
Kyle Bonnyman
Independent Scheduler-Editor-Recruiter-Project Manager
kyle@shopperscheduling.com | (647) 932-7468 |
Facebook: Scheduler Kyle Bonnyman

Ditto.

The postal study was on Sassie and is still in "Completed" status, not even "Received."

*****************************************************************************
The more I learn about people...the more I like my dog..

Mark Twain

Hi. I am a fairly new shopper. This forum has been of great help, so thank you all for posting and sharing your experience.
I did a shop for Ipsos on June 12. Payment for it was deposited in my Paypal account on June 26. Yesterday, the same amount was deposited again in my Paypal account. I have only done the one shop for them. Who would you suggest I contact to let them know they double paid me? Thanks!

I've been very concerned about payment for the job that was completed on May 2nd, as well. I've emailed the coordinator, and left voicemail messages, and she has not responded at all. Her contact info is listed on the MSPA Member Companies list. I'll keep trying. It's been almost 3 months since completion--that's long enough.

You can simply log into paypal and hit refund.

My postal shop from April/May has finally been "Received" with payment pending. I called every number I could find and left numerous voice mails and sent several emails. I expect payment soon.

*****************************************************************************
The more I learn about people...the more I like my dog..

Mark Twain

I did shops in May and the first week of June. Today, I got paid via PayPal. These were financial shops done on their ShopMetrics site.

Thank you.

I too got payment for the shops done in May on the ShopMetrics site but still have not heard a peep about the May shops done on the SASSIE site.

OMG!!! I just rec'd payment for the postal study through PayPal!! They must be listening! :-)

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