I am a bit suspicious....and I have never been a mystery shopper. But, I got an email from one of the several jobs that I had applied for:
Dear CSR,
Our Human Resources Dept. received your application to the Customer Service job opening posted on Careerbuilder dated from 2nd to 4th September, 2009.
What We Do?
Check Mark, Inc. specializes in Customer Service Evaluations and analysis. What does that mean? Quite simply, our role is to assess how well companies are performing in their customer's eyes. We provide a snapshot of your customer's experience and then give you the facts to create a stronger customer relationship, enabling you to maintain and expand your customer base.
Our philosophy is "Improving customer service is the key to increasing sales and profits." Check Mark, Inc. believes in building relationships with customers as we're helping companies build relationships with you. We operate on three basic principles: Excellence in Service, Reliability in Performance and Loyalty to our Customers. Our customers tell us one of the most notable things about Check Mark, Inc. is our personal approach. We believe in a great deal of interaction in all stages of our projects. After all, we're here to help you ---- and we take that very personally.
Examples of details you would forward to us are
1) How long it took you to get services.
2) Intelligence of the attendant.
3) Customer Service Professionalism.
4) Sometimes you might be required to upset the attendant, to see how they react to clients whey they get tensed.
Your Identity would be kept confidential, you'll be paid for every duty you carry out and bonus on your transportation allowance. Funds will be given to you to perform your duties in a wide variety of shops, stores, restaurants and services in your area. No commitment is made on this job because it has flexible hours as it suits you.
If you are interested in this position, fill out the information requested below, so you could receive the necessary funds to perform your evaluation/survey.
Your Name (As Should Appear on Payment):
Home Address(No P.O Box):.........
City:...............................
State:.............................
Zip Code:................
Home phone:....................
Cell phone:.......................
Email:...............................
Your Occupation(or NA):............
Cities & Towns you are willing to visit (please don't give us county names!):...................
Choose one from the following for your evaluation.
1 Wal-Mart,
2 Restaurant
Choose one from the following for your survey.
1 Western Union
2 Money Gram
You'll be paid to shop and dine out-plus, you can also get free meals, free merchandise, free services, free entertainment, free travel and more. Great pay, fun work, flexible schedules. No experience required. If you can shop-you are qualified!
A swift response, which has the information requested above and a confirmation that you have accepted the job offer will be greatly appreciated. We will get back to you as soon as possible.
Regards,
John Fisher
Check Mark Inc.
Zephyr Cove, NV 89448
Tel.: 914-233-3804
___
Not very comfortable about the money order payments...just seems a bit fishy to me. Has anyone here had experience with Check Mark, Inc? Any information would be appreciated.