diana615 Wrote:
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> I've done many of these shops for Maritz, they
> only take about 20 minutes to do. Pretty much the
> same time as they were with the old MSC. I
> couldn't imagine spending 2 hours on this shop.
> Ever.
> 2 interactions. First one, 5-7 minutes. Second
> one, 10-15 minutes. Checkout.
Well, I am sure you are 100% wrong. Absolutely. I've done many of these shops for the large bonuses. For anyone that wants to know how these shops go down, here is real-world. Don't believe this poster because, as you will see, it is impossible to do what this poster says.
To do one of these DIY shops:
1. You have to go online and find an out-of-stock item at the location that you are going to shop. So you have to use the store locator on their website. Then enter search options in the various departments until you find an out-of-stock item. Guess what? Some stores don't have any out-of-stock items listed, in which case you have to find an item on the shelf that is advertised but isn't stocked on the shelf.
Time to log on to the DIY site, search for out-of-stock item, locate item, record item description, log-off: 5 minutes if you are racing; 10 minutes if lucky; and 15 minutes if things don't go the way you hope.
2. Now you have to drive to the location. Oh, the shopper doesn't think that counts? It does. Both ways. Round trip. Time: anyone's guess with traffic and time of day. A typical round-trip if you are lucky might only be 20 miles driving, so that's about 1 gallon of gas. The shopper just spent $2- $3.50 to get there and back.
3. Now you have to park and walk into the store. Record your time in. Walk into the store, and immediately go to the department where your out-of-stock item is located. First, you have to make sure the item is out of stock (5 minutes) before you ask for help. Oh, and you are required to wait several minutes to let an associate help you. If no one does, find an associate. Guess what? He/she is helping another customer. Now wait till your turn. Then they look for the product, hopefully using their smartphone. When that interaction is done, on to the next.
Total time: 10 minutes minimum; 15 maximum.
4. Now go to the department where your assigned scenario is located. Let's say you have to go to Kitchens, like I have had to do twice. This is a targeted shop. Now, as often happens, there will be customers ahead of you. This happened each time I shopped the Kitchens department. Wait as long as 30 minutes, 45 minutes... it happens and it happened to me. Sometimes you get an associate right away. Now plan on spending 10-15 minutes perfoming your scenario.
Total time: 10-15 minutes.
5. Now go make a small product purchase. This usually takes 5 minutes or less. Buy a package of Starburst for $1.18. You'll be reimbursed a dollar.
6. Now go to your vehicle. The first half of your shop is done.
7. Get online and "debrief" your shop. Consult your notes so you make no mistake about names or time in/out. Logon on to the MSC site. Click till you find your report, then begin. Answer all of the radio buttons first. Then proceed to the narratives (6 or 7 short narratives embellishing on the selections you made with the radio buttons.)
8. Now upload your receipt. First take a photo of your receipt. Before that select the best image of your receipt--make sure the image is in focus. Then transfer the image to your computer. But first, write the assign id on the receipt before you take the photo--so look up the assign ID again and double check as your handwrite the assign id on the receipt. Then, if you are like me, open GIMP and begin to do a good job editing your receipt image, then export the image to .jpg, and save to file. Then upload the file to your report.
9. Now review what you reported (5-10 minutes). Be sure to check the spelling and grammar. Click submit. You are done with this DIY shop... almost.
10. Now submit an invoice and re-upload your receipt. (5 minutes or less).
11. Make sure you save copies if their is an issue, then log off and turn off your computer.
That is one of these DIY shops. As I said, 2 hours. It might be possible to complete this shop in 90 minutes if you live next door to the DIY.
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Expert investigator and evaluator with PV-700, PV-500EVO, AstroScope 9350NIKS-3PRO, B&H DNV16HDZ-M Full Infrared Night Vision Camcorder
Edited 2 time(s). Last edit at 07/22/2014 02:21PM by aggiejim72.