NSS Closed Location

I haven't done many shops with this MSC. I was assigned one of their adult beverage shops. The location was closed when I arrived. There was a sign on the window clearly indicating that they should have been open. I snapped several pictures to show this. I called and was told that I would receive a return call, but that never happened. I will be calling again tomorrow. Does anyone know how they handle this? I don't see anything at all in the instructions about closed locations. Unfortunately, I'm doubting I'll receive the full pay since $10 of it would be for reimbursement. There was a $5 incentive on the shop.

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nevermind...finally got a call back. they rescheduled it and added an extra $5 incentive on it. it's pretty close to me so that satisfies me.
An extra $5 to tell them it's closed? Darn. Where do I get in on that one?

Seriously, I had one and they gave me no consideration for my time discovering the location was dead. As in closed-for-ever. I called the help line on a Sunday. Yes, the help line was open and the agent confirmed the client's store was closed. For the next two or three months I got emails asking to do that same closed location.

Happily shopping Rhode Island and nearby Massachusetts and Connecticut
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