I've only done one shop for them and it was a year ago. They only seem to have one client in my area. I don't remember how quickly they assigned shops.
They gave me a 10 on my report, and the comments were very nice:
"A 10 is a superior evaluation. It was completed and submitted on time, with no additional information or clarification needed. The shop was performed correctly, with project specifications followed exactly as outlined. The evaluation was free of spelling/grammar errors, wording errors and contradictions. The information provided was complete and done in a professional manner. A "snapshot" of the visit was provided in a way that explained your "yes" and "no" responses. Thank you for your efforts."