Strategic Reflections

Background: My father passed away very expectantly in August. He lives in Georgia and I live in Illinois. When I got the call that he was in critical condition, I dropped everything and went to Georgia. So I "flaked" out of quite a few shops with different companies. Every other company has been thoroughly understanding.

I had 4 shops scheduled for Strategic Reflections for 4 consecutive days. I did the first one. Submitted my report. The next morning was when I got the call so I missed 3 shops for them. I understand that this was probably super inconvenient for them. I emailed them as soon as I could (I didn't bring my laptop as I was in a rush, so it was a few days). I never received a response and I haven't been able to log in to their website since.

Fine, whatever.

But will I still get paid for the one shop I did complete? I spent money on something I wouldn't normally buy because they were reimbursing.

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

More Discussions About Strategic Reflections (All Companies)

Yes.

I would email or call someone again about regaining your status with them, if you'd like to continue working with them. Above the scheduler you dealt with on this one.

I am very, very sorry to hear about your father.

------------------------------------------------
Plan the work. Work the plan.

So sorry for your loss. I lost my parents about 4 years ago. Who cares about Strategic Reflections?! I think if it was me and I really wanted to keep working with them I'd send a copy of the death certificate.

Ah, you're probably right. It's kinda silly to be worried about it right now. I think I'm still in paperwork/get-things-done mode (I'm the executor of his estate and he kept -every- piece of business mail ever.. it's been challenging).

Definitely not sending a death certificate. I could send them a link to his online obit though, it has the dates on it. I'm not really worried about working for them again, just getting paid for the ones I did. I think I'll try to go higher up as suggested in a week or two just to see if they will reinstate (or at least get confirmation that I'll be paid).

Thanks to you both!

Edited 1 time(s). Last edit at 09/06/2014 09:12PM by Bellusion.

Strategic Reflections is very understanding. They're a great company. Just call or email them.

Sorry, only registered users may post in this forum.

Click here to login

Strategic Reflections

Create an Account or Log In

Official List of Mystery Shopping Companies

Mystery Shopper Magazine