I've signed up for two shops with these guys and I have completed the required certifications, but I have not yet received the "Brand Brief." Their shop shop instructions state, "Your local coordinator, after approving your visit request, will send you the questionnaire, certification and briefing material." I received the certification, but no briefing material. I can access the survey, but no where can I find purchase or scenario requirements. I'm not comfortable proceeding with the shop as I don't want to have my report rejected for missing any guidelines. I have also emailed my local coordinator.
Does anyone have any experience with them? Any tips on where to find this magical brand brief?