dcm Wrote:
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> Hi syavas,
>
> #1 Do you have it in writing (in the guidelines or
> an email from the scheduler) that you were allowed
> to submit the report in your native language? If
> so, forward it to the scheduler to support your
> request for an explanation and to get paid.
>
> OR;
>
> #2 Were you being allowed to conduct the visit in
> your original language but the report still had to
> be entered in English?
>
> I often do bank shops and #2 has appeared on some
> instructions I have seen.
>
> Either way, take a few deep breaths and send
> another email to the scheduler asking if #2 was
> the case and offer to resubmit it in English to
> "save the shop". It may have just been a
> misunderstanding.
>
> If this doesn't get a response, try contacting
> Bare by phone.
>
> I hope this is helpful. Good luck.
Dcm thanks for your response! I've wrote to the scheduler, but I haven't get an explanation. I previousy had an issue about getting the first payment. At that time I couldn't get an useful response for a long time from the scheduler. I think that Bare has a deficit about it.
Now as you said I'll write it to the scheduler again and again. Because I'm sure there is a misunderstanding.
Thanks again.