I have posted this experience before.
If the store did not exist, what photo can you really take? I took a picture of the the huge poster on an ad on the wireless area of the store. But there was no specific kiosk of that particular brand. I also called the number on the log. No reply. I
looked all over the place and was even told by security to go to the reception. So I did and I was told someone would help me.
And sure enough, someone did and I was interrogated and eventually told that they did not have a wireless kiosk because they were not into wireless. I offered to send them a scanned photo but they did not accept my offer. After a long time, I discovered I was paid $5 for the trouble.
Since this was just one of about 4 locations with incorrect or no direction and where I tried everything to find the store/kiosk, after calling a number of telephone #s before I went to the location, I asked the scheduler not to give me any more of those shops. She replied, "I am so so so sorry about this debacle! You are one of my best shoppers..." She told me that a number of shoppers had complained about the same situation and asked to forward my email to the MSC.
I don't think I like the outcome...