Addressed to those who have completed a carpet shop for this company recently-----What about that packet that comes in the mail--contains the empty bottle for the solution and instructions?
Postage from the east coast to Utah is not a bargain---by any stretch....Was the envelope complete with return postage--or did you, the shopper, have to pay same up front at the post office---and if so, was THAT reimbursed together with your evaluation payment?
If Adam Valdez is the president/owner of the "new" company-----HE was the owner of the previous--Franchise Compliance--the company which is the subject of a volume of complaints on this forum. The "new" company's address in Utah IS different from the first--but....just asking.
Thanks.