I've worked with Frontline Focus (Indonesia) since 2010. That time, the payment for this month visit will be paid on 25th of the next month, but since 2012, the payment delayed to 25th next 2 months or even until beginning of the third month. But still I had confidence that FF never fail for the payment.
But for November 2014-January 2015 visit, there is no sign of payment up to now (09 March 2015).
Since January 2015, I kept asking to my coordinator about the payment. My coordinator said that Frontline Focus Canada have not sent the money to Indonesia. And there is no more visits with Frontline Focus INdonesia since their contract with the clients ended.
And in February 2015, my coordinator referred me to his superior, Mr. Hendy Mulyawan to ask about the payment progress.
I emailed, called, and text Mr. Hendy Mulyawan, and finally after 2 weeks, he replied my call. (it was on 25 February 2015)
Based on his explanation, there are some doubts from their clients for the visits, that some shoppers made arrangement with the stores to make fake bills and the shoppers would rate good for the shops.
The clients asked to validate one by one visits.
As I've submitted all of my bills and I guarantee that the bills are valid, Mr. Hendy said that he would propose FF to pay the valid shoppers and visits without waiting the client pay to Frontline Focus.
But after the calls, there is no other updates from him.

I just worry that Frontline just closed like the experience I had with FreemanGroup last time.

Does anyone have same problem and got solution for this problem?

Thank you,
Susy
Jakarta
Indonesia