I was trying to dig up who I've dealt with before from BARE; looks like she's on this board! I'm talking about Tabitha of BARE.
As others have said, BARE is easy to get in touch with and you can even shoot them a call during business hours. For me, I worked with Tabitha with any of my payment issues and they were promptly and professionally resolved.
Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 33 year old male and willing to travel!