Internet outage? Easy fix. Go to Starbauck's or McDonald's or the public library. Anyplace with free wi-fi will do. Where there is a will, there is a way.
Guys, let's be realistic. Just how many times a day for how many days are you going somewhere to check your email? On Friday around 5:15 pm I got an email asking for an additional photo nine days after a shop. So nine days later and after 5 pm on a Friday I'm being told to upload a new photo by midnight or else. I was able to respond from my phone but was not able to upload a photo to their site. I considered them lucky to get the email with the attachment. If that had been unacceptable I would have deactivated them long before they could have deactivated me. We are not paid enough to work 24/7.
Not really. It doesn't matter whether we are monitoring our email on our phone, tablet or laptop. My issues were, 1. the email was sent after business hours with a midnight deadline, 2. it was Friday night, 3. the shop was completed by the due date if not before, 4. the shop was submitted within hours of being performed, 5. the shop sat in editing for nine days. If it takes you nine days to edit a shop, giving me less than 9 hours to submit a photograph that was not specifically requested as part of the shop is bad form. The photo was supposed to be of a specific type of document which was not actually available at the location. So technically this was something additional IMO.
not everybody is a troll.....and since I see another post from another poster regarding this company and similar circumstances I believe the OP
I sent them a photo of another document, it just wasn't the specific one requested originally. This editor is in the U.S. and I believe in the eastern time zone which means I had less time to submit. My comments had nothing to do with happy hour so that was irrelevant. It had to do with a shopper being on call 24/7 and the strong possibility a shopper might not be available on a weekend evening.
I do not do MSCing 24/7. I just don't. Nor will I. The requests to respond instantly come out of nowhere. I schedule my time carefully. For instance, I don't schedule a shop for at least 24 hours before I am going on vacation to allow time for questions. There are some Muslims who do not work on Friday. There are some Jews who do not work on Saturday. There are some Christians who do not work on Sunday. But there are MSCs which feel that asking for a clarification at 5 PM PDT on a Friday and demanding a response by Midnight PDT the same day when the shopper is on the East Coast is completely reasonable. It seems that some shopers who have posted here find that to be a completely reasonable request also.