Is there any more recent feedback on this company?

Types of shops?
Do they pay on schedule and how?
Responsive employees?
Is the work reasonable for the pay?

Thanks folks.

I signed up a few months ago. You have to do some fairly extensive training for their telephone shops, and the level of detail they are expecting from that call is not worth the fee, in my opinion. You must do a certain number of calls (I think 4 or 6) before you can graduate to the higher paying shops. They were very, very nice. I have not done a call and am interested to hear what others think.

I have done many calls and walk-thrus of medical facilities, plus one physician interaction for them. The staff is great, communicate well and are supportive. The detail required for the phone shops is clearly, to my mind, a test of one's ability to do adequately detailed reports for walk-thrus, so I have no problem doing them to qualify for the well paid shops. I can sometimes get the staff to provide two walk-thrus in the same area in one day, which makes for a very nice little package. Tking the in site pictures turns out to be much easier than you might think. The physician visit was simple and straightforward. You just need to have a good story if you are Medicare age but claim not to have any insurance. No actuall exam was required and the pay was great for the time and effort involved. I will gladly take as many assignments as I can get from them.

Reimbursement for fees on the physician visit is lightening fast, sometimes within hours! Fees are paid on time and accurately. One of the scheduler just left (or maybe went on leave) so there may be some new faces. But, if they hire people like the current staff, all should be well.

I just signed up with them and have done a few phone shops.

I think that the couple of narrative questions were simple and easy. If I were to compare the Baird report to some Intellishop phone shops for the same or half the pay, I'd say Baird was worth the money ($8/call). They give you a very nice evaluation broken into categories for each shop and the score is well explained. I like them. They so far have made a good impression on me as a company.

The calls took me 5 minutes. Prep time was almost zero (aside from the one time phone shop video training) and most time was spent on the report, which took me 30 minutes to enter because I was being ultra vigalant with it being a new company/platform for me and all, and wanting to do it well so I can get more shops. I could see someone with practice doing 3 of these an hour. That's $24/hour for little to no stress and not recorded. Some of the Intellishop phone shops come out to $5/hour for me due to extensive narrative.

So far so good. But having only done a few, that could change. I will come back and report if it does. So far the only issue I've had is requesting the shops and not getting them, likely due to shoppers with shoppers who have more seniority than me, as my grades so far are perfect.

I signed up with them way back when but you have to live within a certain radius of the target and they apparently aren't shopping the few medical clinics in my small town so I have yet to get a job from them. It's too bad because I was really looking forward to doing some of them but it's a "don't call us, we'll call you" situation.

not bad, though better if you have a recorder app on your phone, in order to take in all data.... keep reports simple, that's all..

they are out of assigments in Illinois, they were the 1st company I worked for and they had refined my writing skills.

Update on Baird.

I had one phone shop come back for edits today. I was annoyed at first, did the edits and then emailed the reviewer about how I thought one edit would be unfair to the person I was evaluating. She got back to me and asked me to call. I did and it went very well. She agreed with my reasoning on the one unfair question (can't reveal too many details due to not mentioning the client with the MSC in same post). But basically we worked on it together. She was very nice and I remember from their training that they WANT shoppers to communicate with them. They also want us to focus on subjective impressions, feelings (which is unusual for a MSC).

She gave me several pointers on how to structure my report writing, such as write the two narrative questions that are last, first in Word and use these as a guide to answer the yes/no type questions, then C&P into the form at the end. She explained that this is how they review them, by reading the narrative first. She also showed me how to add comment to the edits to justify why I wrote it the way I did.

I started out being fearful about calling her, but in the end I was pleasantly impressed, almost taken aback by the open communication. I should have thanked her more profusely. I'm so used to the "Don't bug us" philosophy that I was actually caught off guard.

Wow! Sounds like an outstanding MSC!

(heart)

lexxycon's experience is typical of the experiences that I have had with everyone at Baird. They really want to help shoppers learn their system and to succeed. It's like we are all on the same team for each job. Makes me proud to be from Wisconsin, lol!

Baird is a nice company to do medical phone shops for. Though, they are limited with assignments. Their specialty is hospitals only, and once their shoppers have done all. Once hospital calls of each department. There is no more work. They only want shoppers within 100 miles of the area to make the call. Baird is good, though limited opportunities.

ishop,
It depends on the location. Sitting between huge hospital and medical practice centers of DC and Baltimore, one has almost endless numbers of doctors' offices, clinics, and hospital departments to shop. Other major medical center locations are probably similar. I could shop for Baird for years here and not duplicate a location. NYC, Boston, parts of Minnesota, Ohio and Florida come immediately to mind. With consolidation in the "doctor office" portion of the industry, one major company may have more than 150 seperate doctors' offices in my immediate area, and they are ALL affiliated with one of Baird's clients. And that's not counting the many on-site clinics at the hospitals controlled by that same client.

I wasn't in the area either when I first signed up last year and just received the go ahead last week that they have shops in my area. I have signed up for a few and will respond after doing them and getting payment.