Sentry Marketing

I completed a shop at a local Big Box store. I heard nothing from them about the shop until I received an email stating that my shop was being rejected because I did not respond to their numerous requests for additional information. Really? I never received an email or phone call requesting any additional information and despite writing to the person who sent me the email as well as the scheduler, I have still not received an answer. I am really ticked. It was an $18 shop and I have completed a number of shops for Sentry previously and never had any problem like this one.
Anyone else have a similar experience?

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Did you locate the correspondence from Sentry, such as checking your spam folder in your email that shows they actually contacted you?

Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 30 year old male and willing to travel! Badged for Denver International Airport.
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