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CUSTOMER SERVCE EXPERTS: Doing shops for Mintel???

June 19, 2015 07:13PM
Just received and email from CSE for a credit card purchase shop at an airport, an strangely, Mintel is listed as the client...so what's up with this arrangement???

Many Thanks

Edited 1 time(s). Last edit at 06/19/2015 07:26PM by Arch Stanton.
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More Discussions About Mintel (All Companies)
June 19, 2015 08:38PM
CSE and Mintel are working together on that project, as CSE is a MSC that has many airport shops. From what I understand, the shops are all post security, and with their aiprot focus, CSE can get more shoppers to work on that Mintel project.

Philadelphia Based, covering Eastern Pennsylvania, Delaware, New Jersey, Maryland
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June 20, 2015 01:34AM
The few Mintel shops I have done are for a MAJOR credit card company...these shops were around large conventions. I have spaced them at least 6 to 9 months apart, as the same reps seem to be at all of the conventions and these are targeted shops with a list of "Don't shop these resp."

TIP FOR MINTEL SHOPS: The above shops I mentioned...in the debrief, Mintel want us to UPLOAD the pages with our notes...the questionnaire we print out, about 15 pgs...since I audio record my shops, the first time I had to scramble to scribble notes on all of the pages. Second time I was prepared, but still had to put notes on the pages for the debrief.

Hope this helps someone...Hugs
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June 20, 2015 05:40PM
BARE also did those last year, for Mintel. I had a real problem getting paid for the pre-qual test. Fortunately, I was able to use earbuds on the plane and write up my narratives. IMHO, not worth it, since it took 5 months of constant followup to get my full pay (no probs on the shop itself, and a 10). However, I do shop directly for Mintel and LOVE them.
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