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Market Force possibly listens to shopper feedback and raises reimbursement from $11 to $12 on "Fast Casual" shop.

June 29, 2015 02:31PM
After I did a shop at a location for this client that is located in a tourist mall food court, I saw that the cost of my burger, small fries and reg. drink was $2 over the $11 reimbursement.

I was already in a foul mood as I drove around for almost 30 minutes looking for a parking space. I mean ANY parking space. I then walked for two blocks in the hot sun to the mall and another block to the food court. Then the Florida weather changed while I was eating and I got rained on and fully soaked on the way back to my car. I was not in a good mood and have never shopped that location again.

Schedulers would call me and ask me to shop that location and I brought up the food cost as part of my objection and was told to send an email to the help desk and advise them. So I reluctantly sent off a short polite email to the help desk advising them of the fact that the prices were higher than reimbursement. I received the following reply:

@ wrote:

We will be sure to forward your comments on to management for their review. Shopper feedback is very important.

Please keep in mind however, that not every shop will cover the entire cost of the purchases; the reimbursement is akin to a discount for the food that you are receiving.

It's possible that I may have helped get this shop reimbursement fee raised.
Then again, they already knew this as they look at every metric and my email had nothing to do with it.
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More Discussions About Market Force (All Companies)
More About Reimbursements
June 29, 2015 02:41PM
I want the reimbursement raised for the fast food place where the reimbursement only covers a hotdog meal...
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June 29, 2015 03:00PM
me2. If the shop fee were higher that shop would make more sense. With a low shop fee plus a low reimbursement it's not worthwhile for me although I can understand if others want to do it. If someone wants a hot dog meal, that's a better deal than no deal at all.

Mary Davis Nowell. Based close to Fort Worth. Shopping Interstate 20 east and west, Interstate 35 north and south.
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June 29, 2015 03:47PM
@scanman1 wrote:

After I did a shop at a location for this client that is located in a tourist mall food court, I saw that the cost of my burger, small fries and reg. drink was $2 over the $11 reimbursement.

I was already in a foul mood as I drove around for almost 30 minutes looking for a parking space. I mean ANY parking space. I then walked for two blocks in the hot sun to the mall and another block to the food court. Then the Florida weather changed while I was eating and I got rained on and fully soaked on the way back to my car. I was not in a good mood and have never shopped that location again.

Schedulers would call me and ask me to shop that location and I brought up the food cost as part of my objection and was told to send an email to the help desk and advise them. So I reluctantly sent off a short polite email to the help desk advising them of the fact that the prices were higher than reimbursement. I received the following reply:

@ wrote:

We will be sure to forward your comments on to management for their review. Shopper feedback is very important.

Please keep in mind however, that not every shop will cover the entire cost of the purchases; the reimbursement is akin to a discount for the food that you are receiving.

It's possible that I may have helped get this shop reimbursement fee raised.
Then again, they already knew this as they look at every metric and my email had nothing to do with it.

This has to be at the Premium Outlets in Orlando. IT IS IMPOSSIBLE to park there unless you are there at opening.

Liz

Edited 1 time(s). Last edit at 06/29/2015 03:48PM by Traveliz.
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June 30, 2015 06:05PM
I noticed that MF raised the reimbursement a buck on one of the burger shops I do. My bill always comes to 11.74 due to tax.
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June 30, 2015 06:33PM
@guanadu wrote:

I want the reimbursement raised for the fast food place where the reimbursement only covers a hotdog meal...

Shoot for the breakfast shops! All options are covered within the reimbursement limit smiling smiley

If it's a drive-thru shop, I'm actually OK going over the reimbursement limit to grab a burger.

Shopping the Greater Denver Area, Colorado Springs and in-between in Colorado. 33 year old male and willing to travel!
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July 03, 2015 04:34PM
@guanadu wrote:

I want the reimbursement raised for the fast food place where the reimbursement only covers a hotdog meal...

That's why I usually only do bonus lunch/dinner shops. Then I can splurge on cheese sticks or shakes and make out okay. I don't feel like picking off onions on a burger too often, so I'm okay with coneys. I hated the chicken items getting dropped off the approved items way back when.

Breakfast, OTOH, I get an ultimate burrito no matter what.
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July 04, 2015 03:02PM
For the longest time my total cost for a little cheeseburger+little fries+fountain drink was $10.93. It jumped to $11.99 in June (everybody's state/local taxes are different). I didn't see any lag time between that price increase and when the MSC raised the reimbursement.
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July 07, 2015 02:49PM
But the fees went from $7 to $6.
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July 07, 2015 03:18PM
I never cared for their food. I removed myself from the client. It was not worth it for me.

I don't even shop there on my time off. Their food is just not for me I guess. But I know many people like it. That's why the owners are millionaires.
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