Hello,
Usually my experience with Albatross has been that the scheduler will send you the brief (aka guidelines) in an email, after you've been assigned. Sometimes, as you say, there's a slight delay as their schedulers seem to be working from all over the world.
If the scheduler's email does not include a PDF file with the guidelines (again, they call it "brief"
, send her an email asking for them. Same goes for the "perfume" or "skin care", it's sometimes just a questionnaire that can be used for both - are those the airport shops?
xoxo