@suzqbluz wrote:
Very disappointed. My recruiter great! Elise refused my reports 10 days post submission! I was REFUSED, NOT REIMBURSED for out of pocket expenses on exam. Not okay in my book. I worked for Market Research firm The Locksley Group, Ltd in the 90's recruiting, administrative end with reports and shops as well, we NEVER EVER conducted ourselves in such an unprofessional, rude manner. Shoppers were reimbursed even if their report could not be salved.
Hi, suzqbluz, welcome to the forum. It sounds as though when you worked for Market Research you were a direct employee. Direct employees get paid for the time they work - you get paid for showing up and trying, whether you actually do the job "right" or not. Mystery shoppers are not employees. We are independent contractors who run our own businesses and the mystery shopping companies (like Satisfaction Services) are our customers. If we do a job correctly and it is accepted by our customer, we get paid and reimbursed. If we do not do the job correctly and it is not accepted, we neither get paid nor reimbursed.
Think of this as when you hire an independent contractor; for example, you hire a painter to paint your bedroom. The painter paints the bedroom and does a super job, but he uses the wrong color paint. You wanted pale pink. He painted it Pepto-Bismo pink. You won't pay him, because you will now have to pay someone to paint it the right color. And why would you pay him for his paint?
Independent contractors only get paid for doing the job right.