And in the too many cases that no provision is made on the report to provide a narrative of "unusual events or anything that happened during this assignment that needs explanation", after I submit the report, I e-mail the scheduler, the help-desk, or anybody at the company that I worked with on the shop with the subject line "additional info on shop ID XXXXX".
Many times I get a response "thanks for the additional information...it has been forwarded to the client and we are sure he will appreciate the additional information" "thank you for your additional insights as to what happened"....etc., etc., etc. Of course, just as often, I get no response. That's cool, too -- if it ever comes back to bite me in the you-know-what, I'll just send a copy of my earlier e-mail!
Never, ever, EVER contemplate sending in a report that is not honest...."wrong" may be subjective, but a falsehood is not. I have cancelled a shop after completing it when I felt I could not tell the truth I just told
the scheduler I felt I could not file an honest report.. Another time, the very same scheduler literally walked me through the report (different shop) so that the report had the truth in it, but with explanations that gave a
positive spin to the report. Well, not "spin", because that implies something negative. What happened was a large dog was between me and the business; the sales associate's first words were "hold on a second while
I call off the dog", not the "welcome to XXXX, what can I help you find today?" the client was looking for. However, once he did have the dog under control, he did say exactly what was required. It was just that it wasn't the FIRST thing he said. The explanation served its purpose.
However, in that instance, the scheduler was so responsive, I was still within the time parameters to file.