I understand your frustration that the scheduler didn't specifically state
which of the shops had been cancelled. I get frustrated all the time by confusing communications from schedulers.
But, you've repeated at least twice the part of her e-mail that said "this shop" was removed. However, the following sentence indicates that they were
all cancelled:
@niclinblue wrote:
We thank you for your interest and will definitely keep you posted when THESE (caps mine, for emphasis) shops are available again.
To me, that's a pretty clear statement that all the shops have been cancelled, for all shoppers. The shops are simply no longer available; it doesn't matter how many you had scheduled; they're all gone.
I'm guessing that this e-mail was a mass e-mail sent out to all shoppers who had any of these shops scheduled. They used the singular form (this shop) in that first sentence, rather than "these" because probably most shoppers had only one shop scheduled. They then followed up with the above sentence to explain that they all have been cancelled.
I'm not ragging on you, but trying to explain what I think happened. I think you're taking it too personally. It certainly sounds as if you were notified as soon as the scheduling firm was notified by the MSC, which probably notified the scheduling firm as soon as the client notified it!
I learn something new every day, but not everyday!
I've learned to never trust spell-check or my phone's auto-fill feature.
Edited 1 time(s). Last edit at 11/13/2015 03:07AM by BirdyC.