@Alter_Ego wrote:
I'm not terribly surprised. This is a super tight time for them, trying to schedule things around the holiday.
@ceasesmith wrote:
ROTFLMFAO!!!!
I am SO SURE entirely too many schedulers hang up their phone, shaking their heads, muttering "OMG, what's wrong with HER?" after talking with me that I can only giggle at the idea of a "cranky" scheduler!!!!!
MSCs do not care that you have holiday plans or kids at home. How on Earth are they supposed to know which shoppers have plans and which ones have kids? Maritz auto-assigns from the previous rotation but you had to approve it at the end of your report before submitting it. By agreeing to the auto-assign and picking which week you want the shops, you have basically agreed to a contract to perform those shops, You should have looked at your calendar and realized that you were agreeing to shops the week of Thanksgiving.@pammie8223 wrote:
I'm kind of surprised the people at this company are usually really super nice. I can see if it was last minute, but to give someone an assignment during the week of Thanksgiving is iffy at best for some. Not only do we have to consider that people have plans for the holiday a lot have kids home for the holiday.
It has nothing to do with a full moon. We are nearing the end of the month and a major holiday. Deadlines have been bumped up and it is raining big bonuses. 23-26 is only four days. You still have Sunday the 22nd and Friday the 27th and Saturday the 28th.@pammie8223 wrote:
I don't think that her understanding what I said was the problem I said I can't do the shops from the 23-26 I will be out of town. That's pretty clear right :-) I have never had a problem rescheduling a shop with this company, they are one of the nicest companies that I work with although they are kind of antiquated. I was shocked I'm going to go and look to see if the moon is full.
@heartlandcanuck wrote:
Did you sign up for the shops during that timeframe, then try to reschedule, or did they just arbitrarily schedule you?
@Sybil2 wrote:
MSCs do not care that you have holiday plans or kids at home. How on Earth are they supposed to know which shoppers have plans and which ones have kids? Maritz auto-assigns from the previous rotation but you had to approve it at the end of your report before submitting it. By agreeing to the auto-assign and picking which week you want the shops, you have basically agreed to a contract to perform those shops, You should have looked at your calendar and realized that you were agreeing to shops the week of Thanksgiving.@pammie8223 wrote:
I'm kind of surprised the people at this company are usually really super nice. I can see if it was last minute, but to give someone an assignment during the week of Thanksgiving is iffy at best for some. Not only do we have to consider that people have plans for the holiday a lot have kids home for the holiday.
@Sybil2 wrote:
Pammie, since when did this become YOUR forum? You have no right to tell me what to post or not post. If you don't like what I have to say, most whiners do not, feel free to toggle me. You will not hurt my feelings in the least bit.
ETA: My SN is in honor of my dear grandmother. And I am thankful that she is still with us for now.
@pammie8223 wrote:
@Sybil2 wrote:
Pammie, since when did this become YOUR forum? You have no right to tell me what to post or not post. If you don't like what I have to say, most whiners do not, feel free to toggle me. You will not hurt my feelings in the least bit.
ETA: My SN is in honor of my dear grandmother. And I am thankful that she is still with us for now.
I'm not trying to tell you what to post or not post I just wonder why you always have to come in with something negative to say. Post what you like I'll just block you. Have a great evening.
@Sybil2 wrote:
Just because I don't sugarcoat everything, it does not mean it is always negative. Some people can't handle the truth and don't deal well with reality. I am fully engulfed in reality.
And thank you so much for toggling me. That just made my Thanksgiving holiday.
@rainy wrote:
The scheduler didn't need to be rude, but if you cancelled out on shops you previously agreed to, I can understand why they are somewhat irritated -- especially during a time where it's probably much harder to fill shops. I would never agree to be auto-assigned shops!
I hope this won't affect your standing with the MSC, and that you (and everyone here) has a very Happy Thanksgiving!
You did not refuse a shop. Are you in the same state now. You should inquire if you can perform the shop this week. It sounds like you opt out to cancel because you were not aware that the same week days was available in your MSC calendar.@pammie8223 wrote:
...............................................I can refuse a shop if I'm, going to be in a different state. If it affects my standing with the company then I am sorry but there is really nothing that I can do about it.
@heartlandcanuck wrote:
It is a week before Thanksgiving and the schedulers are likely pulling their hair out trying to get these done by the end of the month. Shoppers everywhere might need to cancel and reschedule due to weather, locations might be closed for the break and the end of the month is drawing near. People who had their shops auto-assigned and decide to change plans at the last minute aren't giving them warm fuzzies.
I personally don't consent to auto-assigning with any company because I want the flexibility to pick and choose when and where I will shop. Auto-assign takes that choice away but gives you priority in assignment as the shop may never hit the job board. It is a trade-off. If you click the auto-assign box you are telling them that you will do it on their schedule.
@SoCalMama wrote:
Same poster is the only person that I toggled too.
I don't think OP gets it at all. maybe she is the cranky one.@sojo917 wrote:
You did not refuse a shop. Are you in the same state now. You should inquire if you can perform the shop this week. It sounds like you opt out to cancel because you were not aware that the same week days was available in your MSC calendar.@pammie8223 wrote:
...............................................I can refuse a shop if I'm, going to be in a different state. If it affects my standing with the company then I am sorry but there is really nothing that I can do about it.
You may be in a different state of mind, too.
Auto assign is what it is. Just like the MSC/Client want us to treat each shop on an individual level. Auto assign want us to perform the shop in the best interest of the MSC/Client at the assigned availability. What happened last year has NO baring on what happens this year
@MSNinja wrote:
I don't think OP gets it at all. maybe she is the cranky one.@sojo917 wrote:
You did not refuse a shop. Are you in the same state now. You should inquire if you can perform the shop this week. It sounds like you opt out to cancel because you were not aware that the same week days was available in your MSC calendar.@pammie8223 wrote:
...............................................I can refuse a shop if I'm, going to be in a different state. If it affects my standing with the company then I am sorry but there is really nothing that I can do about it.
You may be in a different state of mind, too.
Auto assign is what it is. Just like the MSC/Client want us to treat each shop on an individual level. Auto assign want us to perform the shop in the best interest of the MSC/Client at the assigned availability. What happened last year has NO baring on what happens this year
@pammie8223 wrote:
I was responding to sojo's post. Your update was after that.@MSNinja wrote:
I don't think OP gets it at all. maybe she is the cranky one.@sojo917 wrote:
You did not refuse a shop. Are you in the same state now. You should inquire if you can perform the shop this week. It sounds like you opt out to cancel because you were not aware that the same week days was available in your MSC calendar.@pammie8223 wrote:
...............................................I can refuse a shop if I'm, going to be in a different state. If it affects my standing with the company then I am sorry but there is really nothing that I can do about it.
You may be in a different state of mind, too.
Auto assign is what it is. Just like the MSC/Client want us to treat each shop on an individual level. Auto assign want us to perform the shop in the best interest of the MSC/Client at the assigned availability. What happened last year has NO baring on what happens this year
Maybe you didn't see the part where I said that I called the next day, spoke to another scheduler got the shops, and completed the shops. So no, I didn't get anyone being rude but I did get the shops. Alls well that ends well.