Flash
I am in total agreement with you that this is utter nonsense. Your carrying a grudge against my company and I for years , as well as your efforts to dissuade shoppers from being involved with our company, is simply unprofessional and reprehensible. Let's be clear about something, I never said all of the members of this forum displayed an animus toward our company. The truth is that it is you and a few others who dislike me over something that happened years ago that you will simply never get over. Moreover, I enjoy a cordial and friendly relationship with many forum members.
Your hatred of my company and I is simply irrational. Over the years, you're cut off contact with forum members who don't share your view, accused other forum members of writing my posts and employed a separate set of standards when it comes to criticism leveled at our company. I can only image what gets discussed in the members only sections of this forum.
We pay our shoppers on time with no more errors than any other company. Period. We've been in transition this year as we migrated mystery shopping and payment platforms. The vast majority of our shoppers have been pleasant, patient and professional when it comes to reporting an issue with payment. It's a very small majority of shoppers who handle things in an impatient or unprofessional manner.
Recently, there's been a lot of discussion on this forum about mystery shoppers as business owners. I think mystery shoppers do run their own small business and they should be paid the respect afforded to any other small business owner. They should also conduct themselves accordingly. Demanding to be respected and then acting in a disrespectful manner is not part of the equation. I'm sorry, "Flash", but cowering behind an anonymous online persona and lobbing criticism makes you a bully, not a professional.
Shoppers come to this forum to share information and when information is biased. shoppers deserve to be made aware of that bias. When we've made a mistake or screwed something up, I've taken responsibility and worked to quickly resolve the issue. If I think that comments posted on this forum are vague or inaccurate, I've commented accordingly. I get that you don't want company representatives to be post here, however, that does not seem to be the opinion of the overall community.
Edited 1 time(s). Last edit at 12/01/2015 05:19PM by Sentry Marketing.