Sorry, but the requirement does exist. In fact, I've never heard of a target shop for any company that didn't require you meet with the target. That's why they are called target shops.
You still haven't answered the question about your recording. Every recorded call I've had through Ellis required using their system to record. Plus you are saying you have the recording in it's entirety. Why wouldn't you try to find another way to transmit the recording? As a video shopper I've had instances where there were difficulties in the upload/download process. I worked with the MSCs to ensure they got my videos. It is certainly not unprofessional for them to tell you the client won't accept a partial recording. There is no way for a client to properly rate a leasing agent without hearing the entire conversation.
As to their editors, you are just being insulting. Like any company some employees at Ellis are easier to deal with, some not so much. Not one has had "limited or poor" vocabulary skills.
Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.