Marketforce down?

@spaztck wrote:

ahhhhh.....

Error
An error occurred while saving your report information.

We are working hard to alleviate these errors and have logged the occurrence. We appreciate your patience and thank you for being a MarketForce Shopper!

Please re-open your report from the Report Current Shops page and try your operation again.

If you continue to get this error please contact HelpDesk@marketforce.com.

I got that one too...

Create an Account or Log In

Membership is free. Simply choose your username, type in your email address, and choose a password. You immediately get full access to the forum.

More Discussions About Market Force (All Companies)

I am trying to report shop that I did an hour ago, after 30 minutes just got ionto 6th page

Shopping Eastern Pennsylvania since 2009

At what point do you stop spinning your wheels and send an email to the Help Desk? I don't make multiple attempts to enter reports or wait five minutes per page for them load. So far everything has been hunky dory as long as I document my attempts and any error messages.

Equal rights for others does not mean fewer rights for you. It's not pie.
"I prefer someone who burns the flag and then wraps themselves up in the Constitution over someone who burns the Constitution and then wraps themselves up in the flag." -Molly Ivins
Never try to teach a pig to sing. It's a waste of your time and it really annoys the pig.

I tried a few times, then left. I just came back and tried again and it is still not working. At this point, even though there message says NOT to e-mail the help desk, I did, using their help feature,

As someone said earlier in the thread, I think it is a good idea, to have proof you contacted them, with a problem, just in case.

I reported to them and got that in reply: "We wanted to let you know that we are experiencing high volume as we usually do this time of month. We will get to your email as soon as possible, but we are currently running at a 20-hour response time."
So if I will wait for 20 hours for reply I will be late with my report. They hacve 12 hours time frame to report shops! I am still working on that report after 1 hour: I did not get even 10% of report..yet

Shopping Eastern Pennsylvania since 2009

Edited 1 time(s). Last edit at 03/20/2016 10:07PM by gene.

The error message said "If you continue to get this message, please contact. . ." Which is what I did. I also added that I have dinner plans, and if they fix the bug, I will submit my report tomorrow.

@gene wrote:

I reported to them and got that in reply: "We wanted to let you know that we are experiencing high volume as we usually do this time of month. We will get to your email as soon as possible, but we are currently running at a 20-hour response time."
So if I will wait for 20 hours for reply I will be late with my report. They hacve 12 hours time frame to report shops! I am still working on that report after 1 hour: I did not get even 10% of report..yet

Actually Gene, you have 8 hours to report the shop, but the messages say we will not be penalized for this. After-all, it has been almost 8 hours now and no-one has been able to submit their shops (that I know of).

@SunnyDays2 wrote:

Actually Gene, you have 8 hours to report the shop, but the messages say we will not be penalized for this. After-all, it has been almost 8 hours now and no-one has been able to submit their shops (that I know of).

I got my report through, but it took 8 hrs to do it.

✿´¯`*•.¸¸✿✿¸¸.•*´¯`✿
☻/ღ˚ * ˚ ˚˚ ˛* ღ˛° * ° ˚˚ღ
/▌ ☆Happy Shopping☆
/ \ ღ˚ * ˚ ˚˚ ˛* ღ˛° * ° ˚˚ღ
✿¸¸.•*´¯`✿ ✿´¯`*•.¸¸✿

Wow, I just submitted one that took only a bit longer than usual for the pages to load. I wouldn't have noticed a problem if I hadn't read all of the above and the message on the site. Maybe it's been fixed, but mine went through just fine.

*****************************************************************************
The more I learn about people...the more I like my dog..

Mark Twain

Thank you MsJudi, it is working for me now, too, it started out slower than normal, but seems to be picking up speed as I go along.

Sorry, only registered users may post in this forum.

Click here to login

Marketforce down?

Create an Account or Log In

Official List of Mystery Shopping Companies

Mystery Shopper Magazine