I do a lot of work for them and find the assignments easy and the fees commensurate with the responsibility. Also, they pay better than their competitors for all of the shops that i have done.
Very easy to work with, but the company is expanding sooo fast that email replies for non-urgent stuff may take a day or 2. Very supportive of their shoppers!
Where are you located? They are not everywhere, but may be in the future.
Also, they are in the midst of moving everything to Shopmetrics and do not have an open Job Board, except for their most experienced shoppers, just yet. Newer shoppers get maybe 2 assignments to see what coaching they may need before getting more. Every shopper has a coach who has actually done virtually all of the locations for the region where they coach. So, this is a very collegial model of management/shopper relations.
Scott also just reached out to me via PM as well. I'm very impressed that he took the time to view this forum and take action. Thanks again all.