How I was told to reply:
Please reply to:
proofreader@intelli-shop.com. Do not reply to the FROM address
INSITE@insite.intelli-shop.com.
The reply I got to my reply sent to
proofreader@intelli-shop.com:
Thank you for your email; however, this is an unmonitored email account. Please contact your Client Services Manager for assistance.
I hesitate to contact my Client Services Manager, because if he/she replies, that will make it three times that they will have contacted me after a report, surely forcing enough point deductions to jeopardize the report's acceptance, once to ask for clarification regarding whether the associate offered a greeting (this after I reported that as I approached, the associate asked if he could help me), once to let me know that they don't monitor the address they asked me to use, and likely then once to thank me for, or at least acknowledge, my unnecessary clarification.