@LIJake wrote:
Jay, It sounds as though this scheduler was unprofessional and totally in the wrong and while it probably makes you feel better to vent your frustrations there is a better way to voice your objection. The name and phone number of the President and CEO of KSS (Lorri Kern) and the Operations Manager (Nola Penny) is listed prominently on their website. A call to one of them might bring about more satisfactory results.
@SoCalMama wrote:
I'd have called Lorri before posting that here, but that's just me.
@jay225 wrote:
@SoCalMama wrote:
I'd have called Lorri before posting that here, but that's just me.
I mean, isn't this forum about sharing our mystery shopping related experiences, good, and bad? If what happened to me happened to another shopper, I would like to know about it. As soon as he apologized, I came on here to give an update, so it's not like I was trying to blindly "attack" a scheduler. I wouldn't have made the thread if I had received his apology email beforehand, but I had no way of knowing that was coming. And I did call both of them, but it went to voicemail. Oh well, i'm over it now.
@jay225 wrote:
Socalmama, sorry, but you sound like a suck up.
@SoCalMama wrote:
@jay225 wrote:
Socalmama, sorry, but you sound like a suck up.
hahahahaha Just wow.
ETA: I just realized that you are the same person who told Amy from Service Sense that you wouldn't leave your driveway to do her shops for $6. I know Amy and I know Lorri. Now I know all I need to know about you.
@isaiah58 wrote:
Wow, the scheduler did not fix the problem they created. From what I see, the scheduler offered more than they were authorized. They made up a reason to cancel the shop, then tried to salvage the relationship with the shopper while saving their relationship with the MSC. The amount of money in question is negligible, the actions the scheduler engaged in appear to have been a bad reaction to a mistake they made, making things exponentially worse.
The title was fine the way it was, this blaim shifting too the shopper trying to further diminish the wrong actions by the scheduler is demeaning towards shoppers in general. That's my opinion.
@jay225 wrote:
@SoCalMama wrote:
@jay225 wrote:
Socalmama, sorry, but you sound like a suck up.
hahahahaha Just wow.
ETA: I just realized that you are the same person who told Amy from Service Sense that you wouldn't leave your driveway to do her shops for $6. I know Amy and I know Lorri. Now I know all I need to know about you.
this is just a ridiculous post.
@roflwofl wrote:
@jay225 wrote:
@SoCalMama wrote:
@jay225 wrote:
Socalmama, sorry, but you sound like a suck up.
hahahahaha Just wow.
ETA: I just realized that you are the same person who told Amy from Service Sense that you wouldn't leave your driveway to do her shops for $6. I know Amy and I know Lorri. Now I know all I need to know about you.
this is just a ridiculous post.
Wow, jay225, just WOW. I get it, a scheduler did a wrong thing. You did the right thing, you phoned his boss. But then you went on the attack on a public forum before even waiting to see if he or his boss might work with you on it. In the interim, he reached out and tried to make it right with you. You are still so bent out of shape that you continue to attack. AND now you are going to attack other forum members who post something that expresses a different opinion.
I'm going to stop here and not tell you what you sound like. Go take a cold shower. Try not to let the interaction with the scheduler ruin your weekend.
@jay225 wrote:
famous for the wrong reasons? in your world, maybe. socalmama, you have a history of attacking people who say anything negative about KSS. do you work for them? my post was only directed at one wishy washy scheduler btw, not the company.