Wait, their system said 05/07 - 05/09 and let him schedule it? If it was Saturday and Sunday ONLY, why weren't the dates 05/07-05/08? I see at least part of the blame on the MSC.
It of course was immediately rejected.
I did email the scheduler, trying to verify. My shop showed scheduled 5/9. I really would just like them to admit an error on their part. Why was that date available? You can submit reports to them 7 days a week. As such there was no reason for a 5/9 date. Thank you all for your input.
SO the MSC could not SPARE the $6.00 shop fee in GOOD FAITH!?
Dear professional shopper,
We are sorry for the confusion...
We are a TEAM and will try to communicate more effectively/accurately in the future.
Please continue to pay close attention to the details as we know you do. You did a good job on this assignment but unfortunately it did not fit the parameters of our contract with our client. We are crediting you with a completed shop with full payment as a professional courtesy.
We hope that you will continue to serve us well and as the client needs in the future.
Again thank you for your dedicated service..]