As per instructions I went to the complex that same day. Only when I mentioned I had spoken with her, I was told she already went home.
As per ALL EPMS instructions, I had to continue the shop with the agent who was there. I went home, filled out my report, and waited.
EPMS requires you to verify that the person is there if you do the visit on a different day than the phone call. You are supposed to call that same day and simply confirm that they are there. It seems like you told them that you woke up the next day, didn't make the call, and just went to the community. That is grounds for refusing to pay.
However, there were times when the client did not pay me for this or that reason. In those times, I'm still legally obligated to pay that contractor because they fulfilled their contract.
If their instructions say you must follow all directions and the client must accept the assignment, then you are stuck. If they did not include that wording you can take them, and win, in small claims court.
I make a point to get an agreement to get paid as long as I follow the directions or I avoid those companies.
$70 is nothing when they don't pay you. Getting to this shop was a 2 hour round trip. I am in the negative.