@Sentry Marketing wrote:
The project you are ranting about has a form which consists of 10 questions and does not require an extensive narrative. The assignment currently has an $8.50 fee plus $4 reimbursement. While this may not be the most lucrative assignment in the industry, I believe it is competitive with other retail assignments that require similar content. I believe the fee we offer is greater than the last company who had this program.
Over the last years, we have actually raised fees for some assignments while other msc's have cut their pay. We've have maintained a 24-hour submission window while other companies have instituted 6 and 12-hour deadlines. In no way am I saying we are the perfect company, but we are working on improving.
Thank you for your feedback.
Ah, I know which retailer we're talking about. I did a few for the old msc. Had to carry a bulky item around the store and no one ever offered me a cart. Had to pretty much report on what every single employee on the sales floor was doing, their name, description, etc. Reimbursing $4 for a purchase is not much. I might be able to buy a candy bar or a kitchen sponge, but not much else.
This particular shop is a p/r which I do not like to do but the regular fee is $18 with a $15 reimbursement for the items you decide to keep. I find this reasonable especially for someone who can use the items they sell and who is ms for needed extra income. I wait for a bonus as my bottom line is higher than that but it certainly meets lots of people's bottom line on a job.
If they had that shop in my area, I'd give it a try. As it is, the highest-paying shop they have in my area is the $13.50 "big box" shop. Again, based on its description and what has been posted about it here, I'm not touching it with the 10-foot pole.
They have a $25 shop in my region, but it's too far for me to travel--unless they were to heavily bonus it for mileage. And I don't think that will happen.
I totally understand the low paying shops-I shop with many different MSCs. But as far as I know, shop fees are never negotiable. If you don't take that low paying job, someone else will who is more desperate or in need for even $8.50. I'm not working right now due to a medical issue, so I'll take, and do, an $8.50 shop no matter what. I'm grateful for that $8.50, even if it requires time and having to type up narratives. Mystery shopping isn't something that requires a college degree, therefore it doesn't always pay much. Different rant, what I'm seeing a lot of in mystery shopping forums, is shoppers bad mouthing MSCs because they got penalized for an error. If a report is due by 10am, it's due by 10am. Not 10:03. Here in the real world, we do what our employers tell us to do. If I worked for an editing company, and I had to have a report done by 1pm, I would expect some backlash from my boss if it wasn't done by 1pm, but rather 1:03. And, I would probably get in trouble. That's the real world people! When you work for someone, you abide by their rules-it's their company, not yours. It's so annoying when I read about someone talking down about a specific MSC, because the MSC penalized them for missing something on a report. Do it right! The MSCs have to report to their client, and have a contract with specific guidelines. Ok, that's my rant.
Sentry doesn't offer many shops in my area, but I've done 2 of the big box shops and it's a lot of memorization of sales associates names and/or descriptions, plus you must remember in which department you first saw each associate, what they were doing (helping a cust? on the phone? restocking?), and if they greeted you was the greeting verbal or non-verbal. But, the biggest downside for me is that you are required to carry a bulky item around until someone offers you a cart. You must also put in your cart the target item for that month, which always seems to be an item that weighs more than I do--like a full set of pots and pans or a vacuum. The associate will place the item in the cart, but then I've got to return it to the shelf later since I'm not buying it. My arms are killing me by the time I'm done! The reimbursement is $15, which is useful. If the target item were a small-ish appliance I'd be more enthusiastic about the shop.