Are you one of those mystery shoppers who is actually afraid of having to write narratives?@dakotagypsy wrote:
I just finished my first and last shop with Shared Insight.
I had a busy day scheduled but I needed a haircut and I saw that Shared Insight had a haircut shop that was on the way to my hotel shop. I was worried about the time so I made sure to download the survey before I accepted it. It looked great. A lot of questions with check boxes but no narratives required. I would get a haircut paid for and a $10 fee so why not?
Well, I found out, why not? They lied. When I got to the actual survey, every question required a narrative besides the check boxes. These were NOT shown on the sample survey.
I answered all the questions, skipping the narratives, thinking I might submit it the way they portrayed the shop and wait until they returned it to me but it won't let me submit it without the narratives. So, I will just tell them to forget it. It's about $25 including reimbursement and fee but it's the principle!
Yes, I agree; you do have an attitude. Yes, I read your post. If your schedule was that busy, you should not have accepted any new shops or new-to-you shops. I asked a legit question based on your op regarding having to write narratives in a report. A sample report is exactly that, a sample.@dakotagypsy wrote:
What an attitude.
No. If you had read my post, as you should have, you would know that I took it even though I was busy and based on the SAMPLE SURVEY they showed with no place for narratives. The point is not that I don't like narratives (I do a lot of hotel shops and/or Coyle shops so you know I have no problem with narratives.) I do have a problem with dishonesty though.