So today I got a real burn from the company on whose behalf I've shopped for more than a year. I won't name client or company, but the shop is basically a food shop with a take-out or delivery option and a semi-large reimbursement, usually with no additional funds given outside of the reimbursement. The (on-site) client is a fast food, casual environment, with only a few (less than 10) local locations, all in New York City.
The citation today was about required photographs. The requirement for shop included photographs, and the guidelines said of one of those required photos was an overall photograph of all items received with all packaging[] on.
Me being perhaps too much a literalist, I did not open the delivered food for this photograph; rather, I took off the outer plastic bag (that the delivery person held while handing it to me) and nothing else, and photographed all of the items. Some items were packaged in paper bags, including my beverage, and were not visible in the overall photo, and some items (like the napkins) were loose or in their takeout containers, which made them somewhat visible.
I don't think I was in violation of the words in the guidelines. The terms of the guidelines say to leave the items in their packaging, and the packaging included paper bags around some items. Why the editor thought there would be photos where I removed some of the layers of packaging but not others before I took the overall photograph when the guidelines say to take the photograph with the packaging on is BEYOND me. I'm also entirely disappointed and angry that the editor would scold me for not following her photographing expectations even knowing the guidelines, copying them into an e-mail which scolded, and then burning me about it.
Can someone resolve the problem of being right but being unhappy?
#burntoutinthebigapple