QAMS contact information? Completed job disappeared from Pay History

I did my first shop for QAMS a few days ago. When I checked my pay history today, to be sure everything was OK ,the job was no longer listed . I've double checked all my emails and didn't receive any correspondence from them except those asking me to more jobs (including one today with a list that included the location I shopped). Obviously the report was rejected but I can't figure out what I messed up, this was a beginner level job. I'd like to confirm it was rejected and find out what went wrong, however, I can't seem to find contact info. for them and the emails for jobs come from Summit Scheduling.

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This is the only contact info I have for them: mary@qams.com

I did a quick Google search and found this on their main website:
Quality Assessments Mystery Shoppers
10663 Loveland-Madeira Rd. #239
Loveland, OH 45140
Phone and Fax Numbers

1-800-580-2500 - phone
1-877-580-2500 - fax
This is a great company to work for.smiling smiley

The only thing I can think of (because something similar happened to me).... (not with QAMS) ....was that your shop was disqualified. This may or may not be the case for you. But it was for me. But with some corrections I was paid after clarifying something.

I would simply call and ask. It could be many things. A fluke in the computer. Or, as I said, perhaps your shop was disqualified but I am only guessing.
I decided to give it a few days to be sure they weren't processing the payment since I read the pay period had just ended (unlikely since I completed the job 4 days before). Sure enough, I received a check in the mail today. That has to be the fastest I've been paid for a job ever!

Edited 2 time(s). Last edit at 10/18/2016 06:53PM by wwin.
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