Got paid as promised. However, I found their senior/assisted living surveys excessivly long, repeditive and poorly designed. They took forever, and those were for video shops. I decided to spend my time more productively. That was about 2 years ago. Thier other clients may have more realistic expectations for narratives and/or better designed surveys. So YMMV.
Based in MD, near DC
Shopping from the Carolinas to New York
Have video cam; will travel
Poor customer service? Don't get mad; get video.