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MF deactivated me (resolved)

November 14, 2016 03:51PM
Update: They found my receipt and reinstated my account.


I got an email today saying that my MF account was deactivated because one of my receipts (for a location more than 100 miles from my home) had not been verified. They paid me for the shop and this is the first I have been notified of an issue. The assignment is not listed in the CPI/receipts section of their site so I cannot confirm.
I uploaded the receipt through their app while reporting. I was in Manhattan at the time (trying to meet the 8 hr report requirement), so there is a chance the file got mangled by my 4G.

This is not too surprising coming from MF but I am confused why they would pay for a shop and then tell me about an issue a month later.

Shopping since 2009
MSPA Gold


Edited 2 time(s). Last edit at 11/15/2016 01:08PM by jellybee.
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More About Deactivation
November 14, 2016 04:05PM
*shrugs* because they want to. They don't seem to have much love for folks who know what they're doing. At this point I've given up trying to figure out why. At least their theatrical side is more sensible.
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November 14, 2016 04:28PM
They actually deactivated you for the error? That seems a bit harsh for a missing or invalid receipt copy.

Shopping up and down the Colorado Rocky Mountain front range.
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November 15, 2016 01:57AM
Update- they found my receipt and have reactivated me.

Shopping since 2009
MSPA Gold
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November 15, 2016 02:06AM
At least they gave you a reason. Not everyone is so "fortunate."

Now scheduling travel shops for the day after Christmas through mid-January.
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November 15, 2016 02:31AM
@jellybee wrote:

Update- they found my receipt and have reactivated me.

Maybe you can update the subject line and original post to reflect the current status?

My posts are solely based on my opinions and for my entertainment, contact a professional if you need real advice.

When you get in debt you become a slave. - Andrew Jackson
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