SeeLevel Missing Payment--Resolved

My log shows that my December payment was sent to PayPal on 1/16/17. It has not posted to PayPal, and all attempts to email SeeLevel have gone unanswered. I have tried my scheduler, the support email, and the contact form on their website. Any other suggestions? Any one else have issues this month?

Edited to mark as resolved

Edited 1 time(s). Last edit at 01/27/2017 01:53AM by stormraven73.

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No issues BUT...try Geoff Curtis (VP Operations at SeeLevel)...he watches this board and he is always fair...

If you have his contact info please PM.

It might show up as Mystery Researchers.

I still need contact info, if anyone has it. I guess I'm not searching the forum right or something, as I can't find either Geoff or Mystery Researchers. I would prefer direct contact info if anyone can help, as this is a large payment.

@stormraven73 wrote:

I still need contact info, if anyone has it. I guess I'm not searching the forum right or something, as I can't find either Geoff or Mystery Researchers. I would prefer direct contact info if anyone can help, as this is a large payment.

I am on the forum now and helping pitch in with watching things. You can email me at donna.goodwin@seelevelhx.com

Thanks,
Donna Goodwin
SeeLevel
Senior Project Director
[seelevelshoppers.com]

Thank you all. I finally got an email from Dina Messina with the transaction number. Ironically, I never had to contact PayPal...about 10 minutes after her email saying she had spoken to them, the payment "magically" appeared on my account. Hmmmm.... And PayPal sent me a survey today, lol!

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SeeLevel Missing Payment--Resolved

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